Best Practices

The Proven Benefits Of Employee Recognition And Incentive Programs
Countless studies have shown statistical evidence that employee recognition programs and employee incentives will benefit your company.  The money you spend on recognition and encouragement is an investment that will pay dividends over and over in the performance of your employees and the profitability of your company.  In today's post, I want to summarize the findings from an extensive study by the Forum For People Performance, Management, and Measurement, the Incentive Research Foundation, and the Human Capital Institute. The Value And ROI In Employee Recognition: Why Do Employees Need Recognition? Humans have an intrinsic need for incentives, recognition, and positive feedback.  Without regular incentives, our motivation tends to wane.  Without recognition, we doubt our value to a company and our relationship with upper management.  Without positive feedback, it's easy to become discouraged and focus on the negative aspects of work-life.
The Best And Worst Techniques For Employee Motivation
During my years in the employee engagement industry, I've seen a lot of strategies for employee motivation, some good and some horrendous.  So today I've compiled a list of some of the most effective and some of the most damaging techniques I've seen applied to employees. The Best And Worst Techniques For Employee Motivation: Best Strategies: 1. Give Your Employees Decision-Making Power For many years, the retailing giant Nordstrom had an extremely simple guidebook for their employees.  It encompassed a single 5X8 card, and this is what it said:
Welcome to Nordstrom We’re glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal and professional goals high. We have great confidence in your ability to achieve them. Nordstrom Rules: Rule #1: Use best judgment in all situations. There will be no additional rules.
What Is Employee Engagement And Why Does It Matter?
"Employee engagement" has become a buzzword in the modern business world, but what does it actually mean?  What is an engaged employee, and why is it important for your business?

What Is Employee Engagement?

And "engaged employee" is someone who is involved in and enthusiastic about their work.  They are committed to their company and their job.
hire employees
5 Reasons You Should Incentivize Your Employees For Referrals

On average, only 6.9% of new hires come from referrals.  This is unfortunate, because referrals are the most valuable type of employee.  Employees hired through referral tend to perform at a higher level, stay longer with your company, fit better in your corporate culture, and...

Why You Should Let Your Employees Play Video Games At The Office
Early this year, digital researcher John Seely Brown made headlines when he declared he would rather hire a high-level World of Warcraft player than an MBA student from Harvard.  The statement seems eccentric and even absurd, but Brown isn't the only person beginning to see the workplace benefits of video games.  Google is one of the many tech companies allowing their employees to play video games during work hours, not just as a perk or for relaxation, but as a focused, deliberate pursuit. So is it just a silly trend, or are there genuine benefits to video games at the workplace?
How To Recruit And Hire Like Google
Google is considered one of the most desirable companies to work for by a huge host of young and talented individuals.  Google receives over 1.5 million applications per year for only 6,000 positions.  This means they can select from a massive pool of candidates, accepting only the top 0.04%.  Thus Google manages to cull many of the most intelligent and inventive individuals on the market, strengthening the company and creating a positive feedback cycle where they become ever more productive and ever more desirable a place to work. Your company may not be Google, but you can steal a page from their book to make your business more attractive to applicants. The better your pool of candidates, the stronger your employees will be and the more your company will prosper. Google hiring process boasts a second point of strength: it shuns traditional interview questions, using quirky challenges to separate the creative brains from the conventional.  This helps Google build an inventive yet homogenous culture of unified and like-minded individuals.
Hiring Horror Stories: How To Avoid Getting Scammed By Applicants
Can you tell when a job applicant is being honest with you?  You probably answered yes, but the unfortunate truth is that lying during the hiring process is becoming increasingly common, and increasingly difficult to detect.  Entire websites are dedicated to helping candidates falsify details of their resumes, and a whopping 56% of resumes contain embellishments and outright lies regarding previous dates of employment, job descriptions, education, and more. To help you avoid getting scammed by job seekers, here are a few of the most egregious hiring horror stories, and a few lessons we can learn from them: Hiring Horror Stories: 1. Candidate Listed Himself As CEO Of The Company He Was Applying For
I was screening applicants for a mid-level position at a Fortune 500 company.  As part of the process, we checked the candidates' profiles on a variety of social media and networking sites.  One applicant had himself listed as CEO of our company on Facebook.  Judging from his Facebook page, I wouldn't have hired him for the mailroom.
employee motivation
3 Myths About Employee Motivation
There's a lot of common knowledge about what constitutes "good management" and "employee motivation".  But common knowledge is simply that: common.  It's not necessarily accurate or effective.  In fact, there are a number of myths about employee engagement that I'd like to dispel. 3 Myths About Employee Engagement and Motivation: 1. You Should Always Put On A Good Face For Your Employees Positivity is important, but you know what else is important?  Truth.  There's a reason why "The Matrix" was such a popular movie, and it wasn't only the pleather bondage gear and Keanu Reeve's deadpan delivery.  "The Matrix" offered a basic dilemma: would you rather live in a carefully constructed fantasy, or the terrifying real world?  Would you rather have happiness or the truth?  Keanu took the red pill, and most of your employees want the same.  They want to know what's going on.
hiring employees
Most Resumes Contain Lies: How To Avoid Being Duped By Job Applicants
Earlier this year, Accu-Screen released a study showing that a whopping 78% of resumes include misleading information, while 54% are padded with outright lies.  Job candidates lie about all kinds of things including fraudulent degrees, inflated job titles, altered dates of employment, and excised criminal histories.  It's sad to say, but the majority of resumes contain exaggerations or lies.  Accu-Screen has been charting this kind of data for over 15 years, and they say that resume falsification peaks in times of economic distress and tough job markets.  That means that companies hiring today need to be especially vigilant so they don't get duped by disingenuous job applicants. The cost of hiring a dishonest employee is steep: not only is the person likely to perform badly and possibly even swindle your company in other ways, but your company could be on the hook for damages if incompetency or an undisclosed criminal history causes problems for clients and co-workers. 5 Tools For Finding And Hiring Honest Employees: 1. Background Checks An extensive background check is the most important step you can take to suss out major issues like criminal history.  Your business can and should hire experts to perform a full background check on every employee you hire.