Sessions
Rethinking Service Awards: Why Wait Five Years to Say Thanks?

November 10, 2026

Tyler Coggins is Sr. Director of Customer Success at Awardco, now in his 8th year with the company. He started as a CSM, partnering with enterprise customers like JPMorgan Chase and Texas Roadhouse, and has since grown into a leadership role overseeing the CSM and Support departments and leading Awardco's Customer Advisory Board. A South Carolina native and Brigham Young University graduate, Tyler brings the same focus and energy from his endurance pursuits, Ironman triathlons and ultramarathons, to building lasting, high-trust partnerships with every client he works with.

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