Where supported, organizations can restrict a reward, point balance, program, or employee group to a selected catalog or category. They may also leave the broader marketplace available alongside a company store or custom catalog.

Restrictions can help align rewards with a service-award policy, onboarding kit, training campaign, tax or budget strategy, location, or company-branding requirement. Employees may see different catalogs based on their country, population, program, or eligibility.

The available controls depend on the program and marketplace model. Organizations should confirm whether restrictions apply to specific awards, existing balances, categories, providers, locations, currencies, or redemption periods.

Gift cards and other digital rewards are available through the marketplace when relevant rewards networks are enabled, including options for shopping, food, dining, travel, entertainment, and other categories.

Digital delivery offers a quick redemption experience, and some digital rewards may be sent to an employee’s email, mobile device, or account after checkout. Availability, denomination, delivery method, activation rules, expiry, and regional restrictions depend on the provider.

Organizations should validate the current gift-card catalog for each employee’s country and should not assume that a U.S. brand, denomination, redemption method, or delivery experience is available globally.

Depending on the reward, checkout may show item details, shipping information, taxes, fees, provider terms, and delivery or tracking information. Physical orders may provide tracking after shipment, while digital rewards may follow provider-specific delivery and redemption rules.

Employees may have access to support through available in-platform, chat, email, or other service channels, depending on the program and agreement. Administrators may be able to review redemptions, reward categories, catalog activity, orders, budgets, and other marketplace reporting where supported.

Taxes, shipping charges, customs, provider fees, reward valuation, and payroll treatment can vary by reward type, employee location, and program design. Organizations should confirm what is displayed at checkout and consult the appropriate tax, payroll, legal, and procurement advisors before publication or launch.

Employees can access an available marketplace, browse eligible reward options, select an item or value, and complete a checkout or redemption process. Depending on the reward, the employee may receive a digital delivery, a physical shipment, a booking or experience confirmation, a charitable-giving option, or another configured fulfillment outcome.

Employees may be able to spend points in one transaction or across multiple redemptions, depending on the point balance, reward rules, and selected provider. Organizations can decide whether points are available across the broad marketplace or limited to a specific catalog or category.

The employee experience, checkout steps, redemption rules, and fulfillment timing vary by reward type and location.

Depending on the available marketplace and program, employees may redeem points for digital or physical gift cards, merchandise, company-branded swag, electronics, experiences, travel, hotels, tickets, charitable donations, and other reward options.

Organizations can offer broad employee choice or focus the experience on selected reward categories. For example, a company may provide a general marketplace for recognition points, a curated catalog for a service award, or a company store for branded apparel and merchandise.

Availability varies by country, provider, currency, inventory, employee population, and program configuration. Public content should describe representative reward categories rather than promise a specific brand, product, price, or delivery date.