plans

Buyers should compare plans based on the programs they need to run and the total scope required to operate them.

An apples-to-apples comparison should include:

• Recognition Types and the number of programs permitted within each type
• Platform features included in the plan and any exceptions
• Employee population, locations, countries, and currencies in scope
• Budget controls, approvals, permissions, reporting, integrations, and support
• Reward funding, marketplace options, fulfillment, shipping, taxes, and currency treatment
• Premium add-ons, separately purchased products, and professional services
• Implementation, configuration, training, migration, and integration requirements
• Renewal, term, true-up, and other commercial terms in the proposal or agreement
• The plan version and date used for the comparison

When comparing recognition platforms, look beyond the software license. Consider the full program—including plan features, reward value, integrations, support, services, and any additional costs—to make an accurate comparison.

Not necessarily. The plan provides access to the Recognition Types and platform features identified in the applicable Order Form. Reward funding, premium add-ons, separately purchased products, and professional services should be evaluated separately.

The current plans structure identifies examples such as:

• Premium add-ons: A-Pay®, Company Store, non-employee recognition, etc.
• Separately purchased products: Awardco Engage, including expanded survey capabilities beyond Simple Surveys
• Professional services: Technical Account Manager services, Awardco Connect integrations and automations, and Center of Excellence consulting
• Reward funding: The organization’s redemption funding and the rewards employees select, governed by the applicable agreement and marketplace configuration

Yes. Organizations can start with a focused plan and expand as their recognition strategy matures.

Service Awards Only can support a focused service-anniversary program. Automated + 2 can add automated milestone programs plus two active individual programs. Organizations that need broader use cases can move to Standard, Standard + 1, Scale, or Enterprise to access more Recognition Types.

Organizations may also add eligible premium capabilities or separately purchased products as their needs change. Expansion depends on the applicable plan, Order Form, product availability, and current commercial terms, so buyers should confirm the path before planning future programs.

The primary difference is the number of Recognition Types available for the organization’s programs:

• Standard: Unlimited programs within any two Recognition Types; where most new customers start
• Scale: Unlimited programs within any four Recognition Types; designed for organizations with more use cases
• Enterprise: Unlimited programs across all Recognition Types; designed for organizations that want the full recognition portfolio

Standard and Scale plans include the platform capabilities identified on the current Plans page, including the Bulk Recognition Tool, Simple Surveys, and Earn Incentive Creator where specified. 

The best comparison is based on the Recognition Types and programs the organization needs—not simply the number of employees or a feature checklist.

Most Recognition Platform Features are included in every Recognition & Rewards Plan, with exceptions identified in the applicable plan documentation.

Examples of platform capabilities include:

• Budget Builder and manager tools for creating, controlling, and reporting on budgets by program, cost center, or user
• Advanced reporting for recognition, redemptions, adoption, and related activity
• Roles, permissions, and user management
• User authentication and SSO options
• Slack, Microsoft Teams, and other communication integrations
• Configurable branding and notification controls
• International program management
• Points management, expiration, purchasing-power, and tax-buffer tools
• Access to the standard Awardco Rewards Network, subject to marketplace configuration
• Admin, user, and customer-success support resources; the level of support provided is based on the plan purchased

Premium add-ons, separately purchased products, and professional services are not automatically included in every plan.

Recognition Types are the categories that organize the programs an organization can build in Awardco. A plan’s Recognition Type limit is different from the number of individual programs an organization can create within those types.

For example, a plan may support unlimited programs within two Recognition Types. An organization could use those types for multiple programs—such as service anniversaries, birthdays, peer recognition, or nominations—subject to the plan’s rules and configuration.

The current Recognition Types are Automated Recognition, Spot Recognition, Nominations, Earn, and External Recognition. The available program settings, approval flows, eligibility rules, and reward options depend on the Recognition Type and plan.

The right plan depends on the Recognition Types and programs the organization needs now, along with the use cases it expects to add later.

• Service Awards Only: For organizations focused on service anniversary programs. This plan includes the Recognition Platform Features.
• Automated + 2: For organizations that want automated service anniversary, onboarding, and birthday programs plus two active individual programs of any Recognition Type.
• Standard: Where most new customers start. This plan supports unlimited programs within any two Recognition Types.
• Standard + 1: Supports unlimited programs within any three Recognition Types.
• Scale: Designed for organizations with more use cases, supporting unlimited programs within any four Recognition Types.
• Enterprise: Designed for organizations that want access to every Recognition Type in the Awardco platform.

The plan descriptions above are directional. Buyers should confirm the current plan version, included features, program rules, and commercial scope in their Order Form and the applicable plans legal page.

Awardco plans are organized around Recognition Types—the categories of programs an organization can run—and the number of Recognition Types available within the plan.

The current Recognition Types are:

• Automated Recognition: Programs triggered by employee milestones such as service anniversaries, onboarding, or birthdays
• Spot Recognition: Ongoing peer-to-peer, manager-to-employee, monetary, nonmonetary, or special-event recognition
• Nominations: Programs for employee awards and achievements with configured eligibility, review, and reward workflows
• Earn: Incentive programs with workflows, approvals, KPIs, and flexible award options
• External Recognition: Programs that allow customers, partners, vendors, or other third parties to recognize employees

Plan pricing is determined by the selected plan and the organization’s scope. That scope may include the employee population, Recognition Types, integrations, premium add-ons, and professional services.

Small Business plans start at $3,000. This is a starting point—not a universal price—and the applicable plan, employee population, program scope, add-ons, services, and commercial terms determine the final proposal.