Catalog items and availability can change over time. Organizations should establish a process for reviewing product information, inventory, pricing, fulfillment status, and regional availability.

Depending on the setup, administrators or fulfillment partners may update, replace, hide, or remove items that are unavailable or no longer appropriate. A curated catalog can help reduce unwanted options, but it still requires ongoing maintenance when products, vendors, or policies change.

The specific maintenance tools and responsibilities depend on the catalog and fulfillment model.

Organizations can configure different catalogs for programs such as onboarding, service anniversaries, wellness, safety, or spot recognition. Catalogs may also be tailored to employee groups, departments, locations, countries, or milestone levels when the relevant data and configuration are available.

This allows a central team to establish catalog governance while offering localized or program-specific options. Different catalogs may also reflect regional currencies, vendors, products, fulfillment methods, or policies.

The available segmentation and localization options depend on the organization’s employee data, catalog setup, and plan.

Yes, organizations can limit a program’s points or awards to a selected custom catalog rather than the full marketplace.

For example, onboarding points might be limited to branded merchandise, wellness points might be limited to wellness-related items, or a service-award catalog might contain milestone-specific options. Catalog restrictions can help align employee choice with the purpose and budget of each program.

Available catalog controls depend on the program, reward type, organization’s plan, and configuration.

Depending on the catalog and fulfillment setup, organizations can include branded merchandise, products, gift cards, experiences, charitable options, local rewards, wellness items, Amazon items, or other configured reward options.

Some organizations may also use a custom catalog for internal benefits or approved company-specific options. The available reward types depend on how the item is sourced, fulfilled, valued, and made available in the organization’s program.

Reward availability, pricing, currency, shipping, taxes, and other requirements vary by item and country.

A custom catalog is a curated collection of reward options an organization selects for a specific program, employee group, milestone, location, or purpose. It can be used alongside Awardco’s broader marketplace or as a more focused alternative.

A curated catalog can help organizations align available rewards with a program’s goals, budget, brand, or internal policies. For example, an organization might create a catalog specifically for onboarding, wellness, service anniversaries, branded merchandise, or regional rewards.

The available catalog structure and marketplace options depend on the organization’s configuration and plan.