Our operational leaders really appreciate how easy it is to reward their teams through the Awardco platform, irrespective of global location. For the staff that are receiving recognition, being able to access and spend the points straight away enhances the perceived value of the reward.

[Awardco] was something that was easy to use. I knew that healthcare provider's first priority is their patient, so how do we make it so easy that they can participate and still make sure that they're still taking care of the patient.

Once [Microsoft] Teams became more accessible and we could use Awardco directly through that platform, everything changed. Recognition started happening in real time, right when great work was done, which made it feel truly authentic and helped strengthen our culture.

Our turnover definitely went down after implementing Awardco, especially compared to the previous year. We've noticed that recognition, along with rewards like Amazon items and prepaid Visa cards, has had a big impact on retention without being a huge cost to the company.

We recently pulled an in-platform report to check on usage, and then we reached out to people individually to improve adoption—especially managers. Since then, engagement has been significantly higher, and our culture of recognition is growing—even our executives are recognizing.

Recognition is vital in a large, fast-paced, and dynamic environment like ours. It motivates our people, reinforces our corporate behaviours, and helps create a culture where everyone feels valued and engaged.

Prior to Awardco, the recognition process was manual and time-consuming. Everything was done through emails and spreadsheets, with physical delivery of plaques and gifts. Important milestones were sometimes missed, despite our best intentions.

Awardco is not just a recognition tool—it’s a risk mitigation solution. Our tax and payroll teams love that we can now accurately track and report gifting, with proper IRS compliance.