Depending on the fulfillment model, orders may be produced and shipped directly to an employee, delivered to an office or other designated location, or fulfilled by the organization or its existing vendor.

For an Awardco-supported on-demand store, the vendor may handle production, packaging, shipping, and delivery updates. Organizations using their own inventory or vendor should define who receives order notifications and manages fulfillment, returns, exchanges, damaged items, and address or sizing issues.

Global programs may use country- or region-specific catalogs and fulfillment locations. Product availability, delivery timing, shipping costs, customs, taxes, and local options can vary by destination.

No. An Awardco-supported print-on-demand model can produce and ship items when employees place orders, which can reduce the need for the organization to purchase and warehouse merchandise in advance.

Organizations can also use bulk purchasing, existing inventory, or self-fulfillment when that better fits the item, event, budget, or distribution plan. In those models, the organization may be responsible for storage, order processing, shipping, and employee support.

The right approach depends on order volume, product type, delivery timing, customization, and who the organization wants to own fulfillment.

Yes, when those options are enabled for an item. Employees can select from available sizes, colours, styles, and other variants rather than receiving the same item by default.

Organizations can curate which products and variants appear in the store, including removing options that do not fit their brand or program requirements.

Available choices, points rules, and payment options depend on the item, vendor, country, and program configuration.

Organizations can offer branded apparel, hats, jackets, bags, drinkware, accessories, safety gear, and other products selected for their brand and workforce.

Depending on the catalog and vendor, administrators may be able to choose products, brands, logos, decoration methods, colours, sizes, and other item variants. Organizations can use a standard selection, add approved non-standard items, or create a more focused catalog for a specific program or audience.

The products available depend on the vendor, country, sourcing model, brand requirements, catalog configuration, and product availability.

An Awardco company swag store is an employee-facing catalog for branded merchandise such as apparel, hats, drinkware, bags, and other company-branded items. Employees can access the store through the Awardco platform and use eligible points to select available merchandise.

A custom catalog is a broader configuration that may contain company-specific items, internal benefits, local rewards, or other approved options. A company swag store is one type of branded merchandise experience. Corporate gifting is generally used for preselected gifts, gift boxes, custom awards, or other occasion-based items that may be sent to recipients directly.

Organizations can use one or more of these approaches depending on whether they want employee choice, a preselected gift, on-demand merchandise, bulk distribution, or a combination of experiences.