plans

Buyers should compare plans based on the programmes they need to run and the total scope required to operate them.

A like-for-like comparison should include:

• Recognition types and the number of programmes permitted within each type
• Platform features included in the plan and any exceptions
• Employee population, locations, countries, and currencies in scope
• Budget controls, approvals, permissions, reporting, integrations, and support
• Reward funding, marketplace options, fulfilment, shipping, taxes, and currency treatment
• Premium add-ons, separately purchased products, and professional services
• Implementation, configuration, training, migration, and integration requirements
• Renewal, term, true-up, and other commercial terms in the proposal or agreement
• The plan version and date used for the comparison

When comparing recognition platforms, look beyond the software licence. Consider the full programme—including plan features, reward value, integrations, support, services, and any additional costs—to make an accurate comparison.

Not necessarily. The plan provides access to the Recognition Types and platform features identified in the applicable Order Form. Reward funding, premium add-ons, separately purchased products, and professional services should be evaluated separately.

The current plan structure identifies examples such as:

• Premium add-ons: A-Pay®, Company Store, non-employee recognition, etc.Separately purchased products: Awardco Engage, including expanded survey capabilities beyond Simple SurveysProfessional services: Technical Account Manager services, Awardco Connect integrations and automations, and Center of Excellence consultingReward funding: The organisation’s redemption funding and the rewards employees select, governed by the applicable agreement and marketplace configuration

Yes. Organisations can start with a focused plan and expand as their recognition strategy matures.

Service Awards Only can support a focused service-anniversary programme. Automated + 2 can add automated milestone programmes plus two active individual programmes. Organisations that need broader use cases can move to Standard, Standard + 1, Scale, or Enterprise to access more Recognition Types.

Organisations may also add eligible premium capabilities or separately purchased products as their needs change. Expansion depends on the applicable plan, Order Form, product availability, and current commercial terms, so buyers should confirm the path before planning future programmes.

The main difference is the number of Recognition Types available for your organisation’s programmes:

• Standard: Unlimited programmes within any two Recognition Types; where most new customers start
• Scale: Unlimited programmes within any four Recognition Types; designed for organisations with more use cases
• Enterprise: Unlimited programmes across all Recognition Types; designed for organisations that want the full recognition portfolio

Standard and Scale plans include the platform capabilities identified on the current Plans page, including the Bulk Recognition Tool, Simple Surveys, and Earn Incentive Creator where specified.

The best comparison is based on the Recognition Types and programmes the organisation needs—not simply the number of employees or a feature checklist.

Most Recognition Platform features are included in every Recognition & Rewards plan, with exceptions identified in the applicable plan documentation.

Examples of platform capabilities include:

• Budget Builder and manager tools for creating, controlling, and reporting on budgets by programme, cost centre, or userAdvanced reporting for recognition, redemptions, adoption, and related activityRoles, permissions, and user managementUser authentication and SSO optionsSlack, Microsoft Teams, and other communication integrationsConfigurable branding and notification controlsInternational programme managementPoints management, expiration, purchasing-power, and tax-buffer toolsAccess to the standard Awardco Rewards Network, subject to marketplace configurationAdmin, user, and customer-success support resources; the level of support provided is based on the plan purchased

Premium add-ons, separately purchased products, and professional services are not automatically included in every plan.

Recognition Types are the categories used to organise the programmes an organisation can build in Awardco. A plan’s Recognition Type limit is distinct from the number of individual programmes an organisation can create within those types.

For example, a plan may support unlimited programmes within two Recognition Types. An organisation could use those types for multiple programmes—such as service anniversaries, birthdays, peer recognition, or nominations—subject to the plan’s rules and configuration.

The current Recognition Types are Automated Recognition, Spot Recognition, Nominations, Earn, and External Recognition. The available programme settings, approval flows, eligibility rules, and reward options depend on the Recognition Type and plan.

The right plan depends on the Recognition Types and programmes the organisation needs now, along with the use cases it expects to add later.

• Service Awards Only: For organisations focused on service anniversary programmes. This plan includes the Recognition Platform Features.Automated + 2: For organisations that want automated service anniversary, onboarding, and birthday programmes plus two active individual programmes of any Recognition Type.Standard: Where most new customers start. This plan supports unlimited programmes within any two Recognition Types.Standard + 1: Supports unlimited programmes within any three Recognition Types.Scale: Designed for organisations with more use cases, supporting unlimited programmes within any four Recognition Types.Enterprise: Designed for organisations that want access to every Recognition Type in the Awardco platform.

The plan descriptions above are directional. Buyers should confirm the current plan version, included features, programme rules, and commercial scope in their Order Form and the applicable plans legal page.

Awardco plans are organised around Recognition Types—the categories of programmes an organisation can run—and the number of Recognition Types available within the plan.

The current Recognition Types are:

• Automated Recognition: Programmes triggered by employee milestones such as service anniversaries, onboarding, or birthdays
• Spot Recognition: Ongoing peer-to-peer, manager-to-employee, monetary, non-monetary, or special-event recognition
• Nominations: Programmes for employee awards and achievements with configured eligibility, review, and reward workflows
• Earn: Incentive programmes with workflows, approvals, KPIs, and flexible award options
• External Recognition: Programmes that allow customers, partners, vendors, or other third parties to recognise employees

Plan pricing is determined by the selected plan and the organisation’s scope. That scope may include the employee population, Recognition Types, integrations, premium add-ons, and professional services.

Small Business plans start at $3,000. This is a starting point—not a universal price—and the applicable plan, employee population, programme scope, add-ons, services, and commercial terms determine the final proposal.