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Better recognition. Better engagement. Better together.

 

Recognise Customer-Facing Teams

Build better customer service through recognition

Happy employees create happy customers—and effective recognition creates happy employees.

Features for Customer-Facing Teams

Recognise the people that drive customer joy

89% of companies with strong employee engagement report better customer satisfaction. It’s that simple.

External Recognition

Customers recognising employees builds better culture.

Customers scan a QR code, type up a shout out, and send
Real-time appreciation from customers reinforces good work
Employees see their impact and are motivated to do more

Peer-to-Peer Recognition

Allow employees to recognise each other quickly and easily.

Strengthen good vibes with shoutouts & kudos
Add points that can be spent on millions of rewards
Boost teamwork and collaboration

Incentivise Behaviour

Drive productivity, performance, sales, learning, and more.

Create competitions with leaderboards and points
Incentivise learning by rewarding course completion
Boost productivity, promote wellbeing, or encourage compliance

Motivate Feedback

Incentivise participation and reward great feedback.

Integrate with existing customer support feedback surveys
Award points for participation
Track participation in one unified location

Recognise Customers

Rewards for your customers and fans to boost loyalty.

Create custom catalogues for customers or fans to select gifts
Send packages to recognise loyal customers
Compensate volunteers, donors, and other patrons

return on recognition

Stronger customer loyalty starts with better employee experience

Over half of customers leave after a bad experience. Employee rewards and recognition create positive vibes for both employees and customers, driving engagement and loyalty.

39
%
improvement in employee engagement with recognition.
48
%
lower burnout rates with effective recognition programmes.
31
%
reduction in turnover with rewarding employee recognition.

testimonials

See how teams succeed with Awardco

4Refuel
Through our work phones, we get an email when we’ve earned points, and then we can log in to see our total, explore reward options, and decide how we want to use them. It stays top of mind throughout the day—whether we’re driving or working at customer sites.
Christopher Whilsmith
Certified Refueling Professional
Dubai Airports
The High Flyer programme has made a significant difference in how our teams perform and work together. One of my shifts has won the award twice this year, and you can see the motivation and pride reflected in their daily behaviours.
Kan Ni
Vice President, Airport Operations Control Center, Dubai Airports
Crumbl
Beyond birthdays and anniversaries, Awardco gives us a meaningful way to recognize our values, which is honestly my favorite part of the program. Every company has values and a mission statement, but they can be easy to forget in the day-to-day. Awardco helps keep our values top of mind by tying them directly to recognition.
Shannon Martell
Employee Experience Specialist
Utah Jazz
Au bout du compte, c'est une expérience positive pour nos membres, et nous voulons en avoir le plus possible. La plateforme Awardco et son offre nous donnent l'occasion de le faire.
Casey Glines
Directeur de l'expérience des membres, Utah Jazz / SEG
Dubai Airports
Recognition is vital in a large, fast-paced, and dynamic environment like ours. It motivates our people, reinforces our corporate behaviours, and helps create a culture where everyone feels valued and engaged.
Khulood AlMarzooqi
Director of Total Rewards & Employee Engagement, Dubai Airports
Dubai Airports
The scalability of the Awardco platform makes it the perfect partner for Dubai Airports. It evolves as we evolve—allowing us to introduce new efficiencies and features while keeping recognition simple and user-friendly.
Khulood AlMarzooqi
Director of Total Rewards & Employee Engagement, Dubai Airports
Utah Jazz
Ce que je préfère, ce sont les raquettes de pickleball. C'est bien parce qu'on n'a pas à les payer — elles sont chères.
Brayden Zambos
Abonné de saison
Utah Valley University
Before Awardco Nominations, we had to piece everything together manually. Now everything lives in one place, making the process much easier and more intuitive.
Brenda Betteridge
Business Development Manager
 
 

Retain customers, improve employee experience

Happy employees lead to happy customers, which leads to better results and impressive ROI. See how recognition can fuel the cycle.