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Better recognition. Better engagement. Better together.

 

Recognise Customer-Facing Teams

Build better customer service through recognition

Happy employees create happy customers—and effective recognition creates happy employees.

Features for Customer-Facing Teams

Recognise the people that drive customer joy

89% of companies with strong employee engagement report better customer satisfaction. It’s that simple.

External Recognition

Customers recognising employees builds better culture.

Customers scan a QR code, type up a shout out, and send
Real-time appreciation from customers reinforces good work
Employees see their impact and are motivated to do more

Peer-to-Peer Recognition

Allow employees to recognise each other quickly and easily.

Strengthen good vibes with shoutouts & kudos
Add points that can be spent on millions of rewards
Boost teamwork and collaboration

Incentivise Behaviour

Drive productivity, performance, sales, learning, and more.

Create competitions with leaderboards and points
Incentivise learning by rewarding course completion
Boost productivity, promote wellbeing, or encourage compliance

Motivate Feedback

Incentivise participation and reward great feedback.

Integrate with existing customer support feedback surveys
Award points for participation
Track participation in one unified location

Recognise Customers

Rewards for your customers and fans to boost loyalty.

Create custom catalogues for customers or fans to select gifts
Send packages to recognise loyal customers
Compensate volunteers, donors, and other patrons

return on recognition

Stronger customer loyalty starts with better employee experience

Over half of customers leave after a bad experience. Employee rewards and recognition create positive vibes for both employees and customers, driving engagement and loyalty.

39
%
improvement in employee engagement with recognition.
48
%
lower burnout rates with effective recognition programmes.
31
%
reduction in turnover with rewarding employee recognition.

testimonials

See how teams succeed with Awardco

Pilot Company
We appreciate the user-friendly interface and the ample functionality of the platform, which has enabled us to better recognize team members as well as better support end users.
Sica Simon
HR Analyst
Utah Jazz
Les partisans et les abonnés de saison sont essentiels à ce que nous faisons. Nous les considérons comme le cœur et le sang du Utah Jazz. Sans eux, nous n'aurions pas les fondations dont nous avons besoin.
Casey Glines
Directeur de l'expérience des membres, Utah Jazz / SEG
Southern Oregon Head Start
Our job was to solve the continuous problem of helping staff feel connected—to each other and to the organisation.
Shandy Phelps
Family Community Engagement Supervisor
Utah Jazz
C'est assurément beaucoup plus simple, car vous n'avez pas à transporter votre cadeau avec vous pendant tout le match ni à faire un déplacement spécial pour aller le chercher. Vous commandez simplement votre prix et il vous est livré par la poste.
Dave Long
Membre abonné de saison
Dubai Airports
The implementation was effortless. The Awardco team was incredibly supportive and proactive throughout the journey, offering guidance and expertise that led to a smooth and successful launch of our High Flyer programme.
Maha Salem
Senior Manager, Rewards & Recognition, Dubai Airports
Southern Oregon Head Start
For us to onboard a staff member, it's probably close to about 5,000 to 6,000 dollars. As a nonprofit, I feel like going to Awardco has been a huge cost-savings advantage.
Amber Lease
Human Resource Director
Dubai Airports
Within AOCC, we’ve built peer nominations into the process. The more recognitions a team member receives, the more points they earn toward winning a High Flyer award. This has fostered real cohesion, inclusivity, and teamwork across the department.
Kan Ni
Vice President, Airport Operations Control Center, Dubai Airports
4Refuel
Employees look forward to seeing their monthly Safety All-Star points. Those conversations happen in lunchrooms, dressing rooms—it becomes part of our culture.
Roshan Varghese
Sr. Director, Environment, Health & Safety
 
 

Retain customers, improve employee experience

Happy employees lead to happy customers, which leads to better results and impressive ROI. See how recognition can fuel the cycle.