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Features for Customer-Facing Teams
Features for Customer-Facing Teams
Recognize the people that drive customer joy
89% of companies with strong employee engagement report better customer satisfaction. It’s that simple.
External Recognition
Customers recognizing employees builds better culture.
Customers scan a QR code, type up a shout out, and send
Real-time appreciation from customers reinforces good work
Employees see their impact and are motivated to do more
Peer-to-Peer Recognition
Allow employees to recognize each other quickly and easily.
Strengthen good vibes with shoutouts & kudos
Add points that can be spent on millions of rewards
Boost teamwork and collaboration
Incentivize Behavior
Drive productivity, performance, sales, learning, and more.
Create competitions with leaderboards and points
Incentivize learning by rewarding course completion
Boost productivity, promote wellness, or encourage compliance
Motivate Feedback
Incentivize participation and reward great feedback.
Integrate with existing customer support feedback surveys
Award points for participation
Track participation in one unified location
Recognize Customers
Rewards for your customers and fans to boost loyalty.
Create custom catalogues for customers or fans to select gifts
Send packages to recognize loyal customers
Compensate volunteers, donors, and other patrons
39
%
improvement in employee engagement with recognition.
48
%
lower burnout rates with effective recognition programs.
31
%
reduction in turnover with rewarding employee recognition.
testimonials
testimonials
See how teams succeed with Awardco
We've given our employees something they never had before: the power to choose their own rewards. And if that wasn't enough, we save money because the products aren't marked up! Awardco truly brought our recognition programs into the 21st century.
Change management was a concern when exploring new vendors. However, our leadership, HR, and associates have smoothly transitioned to Awardco, and they appreciate its straightforward and intuitive design, which surpasses the complexities of previous platforms.
How do we better recognize our associates on the day to day? One of our engagement survey questions is, 'In the last seven days, have you been recognized for doing good work?' Awardco really allows us to to do that and to do a better job of that.
If we retain a teacher, that’s 20 students we get to serve. Going from 45% turnover to 8% means we’ve kept 85–90 more staff. That’s an incredible impact on both our children and our budget.
Some of the great stories that we've read are how impactful all of the team members have been to help the children feel better, it's showing our team members how impactful they are.
[Awardco] was something that was easy to use. I knew that healthcare provider's first priority is their patient, so how do we make it so easy that they can participate and still make sure that they're still taking care of the patient.
There's plenty of research that shows the compounding impact of how when other people can see recognition, it creates that snowball effect. And so it just makes people work better together. They feel more as part of the team.
Recognizing your team members...it's a great way to build moral. To to get those team members to do that extra truck. There's a saying, take care of the people and they'll take care of you. And by taking care of you, it's making sure that every truck is turned in on time and every pallet is pushed through the warehouse.
Thought Leadership & Resources
Thought Leadership & Resources
Unlock your recognition potential
