Better recognition. Better engagement. Better together.

 

Recognize Customer-Facing Teams

Build better customer service through recognition

Happy employees create happy customers—and effective recognition creates happy employees.

Features for Customer-Facing Teams

Recognize the people that drive customer joy

89% of companies with strong employee engagement report better customer satisfaction. It’s that simple.

External Recognition

Customers recognizing employees builds better culture.

Customers scan a QR code, type up a shout out, and send
Real-time appreciation from customers reinforces good work
Employees see their impact and are motivated to do more

Peer-to-Peer Recognition

Allow employees to recognize each other quickly and easily.

Strengthen good vibes with shoutouts & kudos
Add points that can be spent on millions of rewards
Boost teamwork and collaboration

Incentivize Behavior

Drive productivity, performance, sales, learning, and more.

Create competitions with leaderboards and points
Incentivize learning by rewarding course completion
Boost productivity, promote wellness, or encourage compliance

Motivate Feedback

Incentivize participation and reward great feedback.

Integrate with existing customer support feedback surveys
Award points for participation
Track participation in one unified location

Recognize Customers

Rewards for your customers and fans to boost loyalty.

Create custom catalogues for customers or fans to select gifts
Send packages to recognize loyal customers
Compensate volunteers, donors, and other patrons

return on recognition

Stronger customer loyalty starts with better employee experience

Over half of customers leave after a bad experience. Employee rewards and recognition create positive vibes for both employees and customers, driving engagement and loyalty.

39
%
improvement in employee engagement with recognition.
48
%
lower burnout rates with effective recognition programs.
31
%
reduction in turnover with rewarding employee recognition.

testimonials

See how teams succeed with Awardco

Hertz
One of the great things about Awardco is it's simple and it's easy to use. So having that intuitive platform allows our employees to quickly hop online and recognize each other in a way that's meaningful and fun.
Jessica Mollica
Vice President, Human Resources Field
Crumbl
The beauty of Awardco is that it empowers everybody to make sure good work doesn’t go unnoticed. When people see recognitions coming through, it’s meaningful for the person receiving it, but it also shows everyone else how important recognition is. That’s what Awardco allows us to do—make appreciation visible across the company.
Josh Olofson
Vice President of Employee Experience
Smiling woman with shoulder-length brown hair wearing a white blouse, seated indoors with window and blurred greenery background.
Children's Nebraska
[Awardco] was something that was easy to use. I knew that healthcare provider's first priority is their patient, so how do we make it so easy that they can participate and still make sure that they're still taking care of the patient.
Madeline Quinn
Employee Experience Manager
Greenfield Global
Feeling seen and feeling valued… That's one thing that keeps me going every day. We all try to strive for the best and try to help one another. We have a great management system here and everybody is seen and heard.
Aisha Ariyo
Export Logistics Coordinator
Smiling man wearing a blue suit jacket, white shirt, and orange tie against a white background.
Dubai Airports
Recognition using the High Flyer platform has given us greater flexibility and alignment with our objectives. It allows us to acknowledge teams and individuals in ways that connect directly to our successes and values.
Kan Ni
Vice President, Airport Operations Control Center, Dubai Airports
SEF Energy
Awardco allows everything to support our core values and our mission, which is very important to us because that strengthens our culture.
Lauren Long
HR Operations Manager
Portrait of a woman wearing a black hijab against a white background.
Dubai Airports
The scalability of the Awardco platform makes it the perfect partner for Dubai Airports. It evolves as we evolve—allowing us to introduce new efficiencies and features while keeping recognition simple and user-friendly.
Khulood AlMarzooqi
Director of Total Rewards & Employee Engagement, Dubai Airports
Smiling woman with dark wavy hair wearing a purple blouse and white drop earrings against a black background.
Lockton
We selected Awardco after a focus group review. It was hands down unanimous. Everyone loved how clean, easy, and intuitive Awardco was, especially the ‘Who do you want to recognize?’ prompt right when you log in.
Selia Wood
AVP, Talent & Engagement
 
 

Retain customers, improve employee experience

Happy employees lead to happy customers, which leads to better results and impressive ROI. See how recognition can fuel the cycle.