Feeling seen and feeling valued… That's one thing that keeps me going every day. We all try to strive for the best and try to help one another. We have a great management system here and everybody is seen and heard.

The High Flyer program has transformed recognition from a reactive gesture into a proactive part of my leadership approach. Recognition is now structured, inclusive, and aligned with our organizational values.

Within AOCC, we’ve built peer nominations into the process. The more recognitions a team member receives, the more points they earn toward winning a High Flyer award. This has fostered real cohesion, inclusivity, and teamwork across the department.

We recently pulled an in-platform report to check on usage, and then we reached out to people individually to improve adoption—especially managers. Since then, engagement has been significantly higher, and our culture of recognition is growing—even our executives are recognizing.

[Awardco] pulls everybody together… you get to see what everyone’s doing, even across different campuses.

Previously, recognition was only known between the giver and receiver. Now I feel a lot more connected to colleagues. The My Circle email alerts have made a big difference in helping colleagues feel more connected across our giant campus.