Explore the new State of Recognition 2026 report

 

Recognition for Travel & Hospitality

Destination: a better employee experience

Recognize the people at the heart of the guest experience and drive better business outcomes with rewards and recognition.

Why Awardco?

First-class tools for world-class service

 
External Recognition
 
AwardCodes™
 
Peer Recognition
 
Mobile-Friendly Features
 
Swag Store
 
Automated Milestones
 
Work-Life Balance
 
Incentives
Social Recognition Features

Social Recognition Features

Keep everyone involved

Through integrations with Slack, Teams, and more—plus our in-platform social feed—employees in dispersed locations around the globe can celebrate each other.

ROI of Recognition

Attract and retain top hospitality talent

Nearly 80% of hotels are understaffed—recognition and rewards can make your organization more attractive to talent.

Retention
Smiling professional woman in white shirt and tie at office desk
56
%
more likely to stay with employer
56
%
more likely to stay with employer

Retain top talent

56% of hospitality workers say feeling appreciated would make them more likely to stay with their current employer.

Retention
Performance
Hotel reception desk with guests checking in, staff helping travelers
21
%
increase in employee performance
21
%
increase in employee performance

Drive great work

Companies with effective recognition programs see a 21% increase in employee performance and productivity.

Performance
Customer Experience
Gold service bell on marble counter with blurred hotel staff in background
5
X
greater customer experiences
5
X
greater customer experiences

Improve the customer experience

Recognized employees are 5X more likely to deliver outstanding customer experiences.

Customer Experience

only fom awardco

A-Pay cards for versatile global spending

Offer your people the most flexible way to spend points ever. Global purchases are just a tap away.

success stories

Recognition that travels far

Our investment to leverage the Center of Excellence team at Awardco was the best decision we made. Katie didn’t just advise, she partnered. She brought deep healthcare expertise and helped us translate what recognition should feel like for clinicians into something that actually works for a deskless, clinical workforce. With her leadership, we built our Awardco instance as a true virtual haven: a values-based recognition experience designed with and for our teams, easily accessible, and directly tied to our mission. The result is an always-on program that makes it easy to celebrate the moments that matter — strengthening connection, belonging, and pride across the organization.
Megan Vera Weaklend
SVP of Marketing & Customer Experience
4Refuel
Through our work phones, we get an email when we’ve earned points, and then we can log in to see our total, explore reward options, and decide how we want to use them. It stays top of mind throughout the day—whether we’re driving or working at customer sites.
Christopher Whilsmith
Certified Refueling Professional
4Refuel
Often, you're on the road for an entire shift, and you may not necessarily interact with a lot of other colleagues… And so being recognized helps you feel more connected with the team.
Christopher Whilsmith
Certified Refueling Professional
4Refuel
It’s really meaningful to see CRPs who are out on the road by themselves, along with employees working from home, still interacting and connecting through the platform. It’s almost like our 4Refuel Facebook—bringing everyone together no matter where they’re working.
Lynne Harkness
VP, People & Culture
4Refuel
We have a lot of different programs to ensure we encompass all our employees. Three of them tie directly to our core values: our peer-to-peer program, our manager-led programs, and our safety programs—like our Safety All-Stars, which is a monthly automated award.
Marna Lagerquist
Manager, Talent Acquisition and Development
4Refuel
Seventy-five percent of our employees are out in the field, so how do we get them excited and engaged? The safety programs really got them energized. They had the opportunity to earn a lot of points, but they also received meaningful recognition. I was really impressed by how much our login engagement increased over time.
Marna Lagerquist
Manager, Talent Acquisition and Development
4Refuel
Our people use their points for vacations, holidays, gifts… it’s meaningful to them.
Roshan Varghese
Sr. Director, Environment, Health & Safety
4Refuel
Employees look forward to seeing their monthly Safety All-Star points. Those conversations happen in lunchrooms, dressing rooms—it becomes part of our culture.
Roshan Varghese
Sr. Director, Environment, Health & Safety
 
 

Integrations & Security

Secure connectivity from lobby to liftoff

Connect with your existing tools and processes and rest assured that your data is always secure.

Integrations

Awardco works well with all the tools you already use, so you can naturally incorporate recognition into your day-to-day.

Security

Awardco’s platform is built with enterprise-grade security, including SOC 2 Type II compliance, to keep your data safe and your peace of mind intact.

Complete your employee experience bucket list

Map out a course to a more engaged workforce and an exceptional customer experience.

Diverse team of colleagues collaborating and smiling in modern office