We've put a lot of resources and focus on associate engagement and overall morale and wellness. Because of the initiatives that we've put forth this year, we've realized an 8.2% reduction in our turnover rate.

The High Flyer platform is such an important tool—it allows me to pause, reflect, and thank colleagues who have gone above and beyond. That simple act of appreciation makes a big difference.

As a manager of a team of seven, I use High Flyer to recognize and thank my team each quarter. It makes them feel appreciated and motivated, knowing their efforts are seen.

Recognition can mean different things to different people, but for everyone, you want to feel seen and valued for the work you do. We were able to launch our first global recognition program, STAR, with the help of Awardco.

[Awardco] pulls everybody together… you get to see what everyone’s doing, even across different campuses.

One thing I’ve anchored on over the years is how special it feels every time a recognition comes in. Another moment that stands out is when we bring new leaders into the organization. I remember when Ryan Jackson joined—he gave me a private recognition once, and it was incredibly validating. To have someone with experience come in, get the lay of the land, and say, ‘You’re doing well’—that carries a lot of weight. It’s powerful when an outside voice validates the work being done, rather than just looking around at each other and saying it ourselves. That external recognition always feels especially meaningful.

Awardco's fast, compassionate service ensured an employee received a much-needed gift card in time for an urgent personal purchase. It wasn't just a reward—it was a meaningful act of support when it mattered most.

Back in the day, you'd get this big booklet of paper tickets and you'd tear them out. Now, it's all automated and it's simple. It came straight to my house, and it was just first class.