Awardco has democratized employee recognition and made it so that anyone in the company that sees you doing great work can recognize and reward you for that.

The product that we're putting out is a lot of fun, but it is not easy to do what we do every single week. People are working really, really hard, and if they feel like just another cog in the machine, that can get disheartening really quickly. Taking that extra time to show appreciation for above-and-beyond effort is really important and reinforces good relationships.

When you have employees working hard from home juggling family responsibilities, and yet still being physically separate from their team, a simple birthday message and gift they get to pick out creates a meaningful touchpoint, and allows them to take a moment for themselves.

There are so many [reward] options, and everyone is already used to Amazon and knows what they can get. In the past, we had a catalog of items, and it didn't feel like it would fit with our new demographic.

We didn't want or need a bunch of bells and whistles. We needed an efficient platform that would empower the recognition and reward programs we wanted to run. Awardco has worked so well—and continues to work so well.

Just managing our custom rewards felt like a full-time job with our previous vendor—it took all day every Friday. With Awardco, I don't have to do any of the manual fulfillment work anymore. I'm saving 6-8 hours a week, just managing orders.

People are busy. It's hard. We have our highest volumes we've ever had with patients. But when people take the time to celebrate one another, then we can really see that hope and that goodness beyond that. And so I really think that why we're successful is because our team cares about one another, and they take the time to recognize one another.

We do an annual engagement survey, and we do see a lot of comments from people saying they love to work here because of the people they work with. We get a lot of good comments about working with others.