It's really fun to have a tool like Awardco to recognize and thank those people in a much more tangible way that's not only points in their wallet, but also a visible recognition that everybody can interact with.

We've put a lot of resources and focus on associate engagement and overall morale and wellness. Because of the initiatives that we've put forth this year, we've realized an 8.2% reduction in our turnover rate.

Our investment to leverage the Center of Excellence team at Awardco was the best decision we made. Katie didn’t just advise, she partnered. She brought deep healthcare expertise and helped us translate what recognition should feel like for clinicians into something that actually works for a deskless, clinical workforce. With her leadership, we built our Awardco instance as a true virtual haven: a values-based recognition experience designed with and for our teams, easily accessible, and directly tied to our mission. The result is an always-on program that makes it easy to celebrate the moments that matter — strengthening connection, belonging, and pride across the organization.

Prior to Awardco, the recognition process was manual and time-consuming. Everything was done through emails and spreadsheets, with physical delivery of plaques and gifts. Important milestones were sometimes missed, despite our best intentions.

Often, you're on the road for an entire shift, and you may not necessarily interact with a lot of other colleagues… And so being recognized helps you feel more connected with the team.

Awardco bridges the gap by giving us a platform to build each other up. There are centers that are really far from each other that can now feel connected to everybody else because we can share the great things that we're doing.

There are many ways to define Americare’s culture, but at its foundation it has always been about recognition, recognition for our employees and for each other. We’ve built that into so many of our programs and systems.

With Awardco, we have now taken the work off of our plates and we're doing things that we've never had the time or the capabilities to do previously.