External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

We were looking for a simple yet effective platform with a user-friendly interface, and Awardco ticked all the boxes. Through Awardco, we’ve been able to integrate multiple recognition touchpoints into one platform.
Maha Salem
Senior Manager, Rewards & Recognition, Dubai Airports
Dubai Airports
Awardco makes it really easy to select colleagues that you want to recognize, whether it's one, whether it's multiple. Recognition helps build trust with teammates and leaders.
Smiling man with short hair and beard wearing a dark collared shirt in an outdoor setting.
Brett Miller
VP of Creative
Kodiak
Our job was to solve the continuous problem of helping staff feel connected—to each other and to the organization.
Woman with dark hair pulled back, wearing hoop earrings and a black patterned blouse, looking thoughtfully off-camera in an indoor setting.
Shandy Phelps
Family Community Engagement Supervisor
Southern Oregon Head Start
My favorite stuff are the pickleball paddles. It's nice because you don't have to pay for them — they're expensive.
Brayden Zambos
Season Ticket Member
Utah Jazz
It has been exciting to see the increased engagement around recognition, and how the platform has encouraged team members to support each other in new ways.
Smiling woman with long blonde hair wearing a dark knit sweater and black top against a blurred warm background.
Deanna Dennis
Sr. Manager, Team Member Experience
Pilot Company
Working with Awardco’s Center of Excellence was an incredibly valuable part of shaping our recognition strategy. Katie brought a depth of real-world, enterprise experience that helped us think more holistically about what we were building and how it would scale over time. She guided us through key considerations, from award values and program structure to governance and budget, in a way that felt both practical and aligned with our organizational goals. What stood out most was her ability to help us strike the right balance between meaningful guidelines and employee autonomy. We wanted to create a program that maintained consistency and oversight, while still empowering employees to recognize one another in ways that feel genuine and personal. Katie provided thoughtful, practical recommendations that made that balance feel achievable. As a result, we're starting with a high level of confidence in the recognition strategy we’re building at Pennrose.
Janel Field, EdD
Director of Organizational Effectiveness
Pennrose
Recognition using the High Flyer platform has given us greater flexibility and alignment with our objectives. It allows us to acknowledge teams and individuals in ways that connect directly to our successes and values.
Smiling man in a blue suit jacket, white shirt, and brown tie against a white background.
Kan Ni
Vice President, Airport Operations Control Center, Dubai Airports
Dubai Airports
I received a High Flyer last month from my line manager for going the extra mile on a project. It was a wonderful surprise and a true appreciation of my hard work.
Lav Kumar
Senior Manager, Project Management, Dubai Airports
Dubai Airports

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.