External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

Prior to Awardco, our process was clunky. Our reps were spending hundreds of hours stacking gifts, delivering them, packaging them. Now that we've been using Awardco, they've been able to focus their [time] elsewhere.
Casey Glines
Director of Member Experience, Utah Jazz / SEG
Utah Jazz
When employees feel seen and appreciated, they’re more engaged and engagement drives performance. Using Awardco helps leaders and managers recognize impact in real time and that momentum drives continued and lasting success.
Smiling woman with blonde hair wearing a black blazer and a delicate gold necklace against a white background.
Monica Gunderson
Talent Management Lead
PMG
We’ve always had some sort of recognition program, but never anything all-inclusive where all associates at every location were engaged in the same program—until Awardco.
Woman with long dark hair with auburn highlights, wearing a black top, smiling against a gray background.
Dawn Bloch
Chief People Officer
NIBCO
The best decision we made was switching from our previous platform to Awardco. The customer service is excellent, the features are amazing, and we LOVE that they take our ideas and make them happen. They are always looking at innovating, which is one of our core values. We are extremely satisfied with Awardco and everyone here at The Nest LOVES the program.
Sara Beer
Director of Core Values
The Nest Schools
The metrics spoke for themselves—over eighty percent utilization and more than eight thousand recognitions. It’s exciting to see people using the program and finding real value in it.
Smiling young woman with long dark hair wearing a gray checkered shirt against a plain light background.
Paula Useche
People & Culture Manager
Greenfield Global
We don’t have to pull together spreadsheets anymore… we can see the whole ecosystem. Awardco helps magnify the efforts we’re already doing and make them more visible.
Maddie Bagley
Appreciation Specialist, People & Culture
Utah Valley University
Our job was to solve the continuous problem of helping staff feel connected—to each other and to the organization.
Woman with dark hair pulled back, wearing hoop earrings and a black patterned blouse, looking thoughtfully off-camera in an indoor setting.
Shandy Phelps
Family Community Engagement Supervisor
Southern Oregon Head Start
Managers now have visibility into real-time recognition, which makes performance reviews easier and more holistic.
Smiling woman with blonde hair wearing a black blazer and a delicate gold necklace against a white background.
Monica Gunderson
Talent Management Lead
PMG

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.