External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

Recognition fits into our strategies for turnover and helping us retain good caregivers… because everyone wants to know how they're performing. They want to know if they're doing a good job. And sometimes we forget to stop and say thank you. Recognition helps us do that easily and consistently.
Smiling woman with wavy blonde hair wearing a red blazer and a silver cross necklace against a blue background.
Mary Eaves
Senior VP of Operations (Assisted Living Division)
Americare Senior Living
I’ve been able to see how much recognition has changed since we started using Awardco. From an admin perspective, it’s become so much more manageable and has saved me countless hours. Birthdays, anniversaries, and new-hire milestones are all automated through Workday, new hires get points at 30 and 60 days, and employees are recognized automatically for birthdays and anniversaries.
Shannon Martell
Employee Experience Specialist
Crumbl
Awardco makes it really easy to select colleagues that you want to recognize, whether it's one, whether it's multiple. Recognition helps build trust with teammates and leaders.
Smiling man with short hair and beard wearing a dark collared shirt in an outdoor setting.
Brett Miller
VP of Creative
Kodiak
High Flyer has given us a framework to consistently and meaningfully acknowledge employees, boosting morale and reinforcing the behaviors that drive our success. It has made recognition easier and more natural.
Mariam Al Shemsi
Head - Learning Design & Program Development, Dubai Airports
Dubai Airports
I try to express appreciation vocally and in Slack, but the visibility that comes from an official kudos [Awardco] post really takes it to the next level. It ensures that great work doesn't go unnoticed, and I’m making it a point to use the shoutout feature even more across my teams.
Smiling man with short brown hair and beard wearing a checkered dress shirt, standing against a dark wall with circular decorations.
Colby Green
Paid Social Senior Associate
PMG
When you can point to exactly what someone did well, and their peers can see it too, it creates an incredibly authentic and meaningful recognition experience.
Trish Concepcion
Revenue Management Team Lead
Hertz
We needed something to unify our recognition programs for all our different locations, and we found that and more with Awardco.
Storey O'Barr
Recognition and Communications Specialist
Texas Roadhouse
We are excited to announce the introduction of AwardCodes cards to our rewards program. This new initiative allows Assistant Managers to recognize and reward employees on the spot for their outstanding performance. The response has been overwhelmingly positive.
Ann O'Keefe
Director of Benefits
Cinemark

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.