External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

The metrics spoke for themselves—over eighty percent utilization and more than eight thousand recognitions. It’s exciting to see people using the program and finding real value in it.
Smiling young woman with long dark hair wearing a gray checkered shirt against a plain light background.
Paula Useche
People & Culture Manager
Greenfield Global
I received a High Flyer last month from my line manager for going the extra mile on a project. It was a wonderful surprise and a true appreciation of my hard work.
Lav Kumar
Senior Manager, Project Management, Dubai Airports
Dubai Airports
When we implemented Awardco, we refreshed everything and synced all service dates to our HRIS. It works flawlessly now—and the person who used to manage that spreadsheet is very happy.
Smiling woman with long dark hair with red highlights, wearing a black top and silver jewelry, posing against a gray background.
Dawn Bloch
Chief People Officer
NIBCO
The best decision we made was switching from our previous platform to Awardco. The customer service is excellent, the features are amazing, and we LOVE that they take our ideas and make them happen. They are always looking at innovating, which is one of our core values. We are extremely satisfied with Awardco and everyone here at The Nest LOVES the program.
Sara Beer
Director of Core Values
The Nest Schools
It feels very good to get recognized. You put in so much hard work, and when someone acknowledges it, you feel appreciated and valued. I think that’s the key.
Aisha Ariyo
Export Logistics Coordinator
Greenfield Global
At the end of the day, it's a positive experience for our members, and we want to have as many of those as possible. Having that Awardco platform and the Awardco offer gives us an opportunity to be able to do that.
Casey Glines
Director of Member Experience, Utah Jazz / SEG
Utah Jazz
Awardco is such a great business partner for us… They really got in, learned about our culture before saying we’re a right fit, and I gave them a lot of credit for that.
Smiling middle-aged woman with short blonde hair wearing a brown jacket, layered necklace, and dangling earrings against a blue background.
Pat Cokingtin
Senior VP of Sales & Marketing
Americare Senior Living
Through Awardco, we've been able to create an offer where they can go on and pick from a variety of gifts. It's super convenient that way. These gifts are exclusive. It's created just for them. We've done sweatshirts, bags, quarter zips, backpacks… we've done pickleball paddles.
Casey Glines
Director of Member Experience, Utah Jazz / SEG
Utah Jazz

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.