External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

We wouldn’t have chosen Awardco if it weren’t so user-friendly. It’s clean, intuitive, and seamlessly integrates with Outlook and Teams—where our people already are.
Smiling woman with wavy dark brown hair wearing a green blouse with a textured dot pattern against a black background.
Tisa Penny
Engagement & Events Lead, 2025 Recognition Rockstar Winner
Lockton
We were really worried that clinical staff wouldn't be able to log in, being away from their desks. But that hasn't been an issue. Our emergency department senior director, for example, uses it right on the spot. We've seen a strong showing from our clinical departments.
Brianna Lepore
Sr. Talent Development Specialist
Vail Health
We hear positive feedback about Awardco from employees all the time! They love the program, especially the peer-to-peer recognition feature. Reading through the recognition feed and seeing what employees are posting about one another reinforces our culture and just brings joy.
Smiling woman with braided hair wearing a blue blazer and black top, outdoors with trees in the background.
Kymberlee Stephens
Director of Employee Experience and Wellness
CloudFit Software
[Awardco] was something that was easy to use. I knew that healthcare provider's first priority is their patient, so how do we make it so easy that they can participate and still make sure that they're still taking care of the patient.
Smiling woman with long brown hair wearing a white blouse, standing in front of a window with green foliage outside.
Madeline Quinn
Employee Experience Manager
Children's Nebraska
We wanted to make recognition easy and exciting for our blue collar workers to participate in, and Awardco's capabilities have made that possible.
Smiling man with dark hair and beard wearing a gray suit jacket and checkered shirt outdoors with blurry trees in the background.
Mason Ongarato
HR Software & Employee Benefits Expert
All Access Staging and Productions
Back in the day, you'd get this big booklet of paper tickets and you'd tear them out. Now, it's all automated and it's simple. It came straight to my house, and it was just first class.
Dave Long
Season Ticket Member
Utah Jazz
It only takes a moment to thank someone, but that recognition stays with them and inspires them to do even better.
Soosan Abidali
Office Manager, Strategy & Development, Dubai Airports
Dubai Airports
Never underestimate the power of recognition. Years after I recognized a colleague, they still send me a message on the anniversary of that moment to say it continues to make their day.
Portrait of a woman wearing a black hijab with brown eyes and natural makeup on a white background.
Khulood AlMarzooqi
Director of Total Rewards & Employee Engagement, Dubai Airports
Dubai Airports

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.