External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

Our investment to leverage the Center of Excellence team at Awardco was the best decision we made. Katie didn’t just advise, she partnered. She brought deep healthcare expertise and helped us translate what recognition should feel like for clinicians into something that actually works for a deskless, clinical workforce. With her leadership, we built our Awardco instance as a true virtual haven: a values-based recognition experience designed with and for our teams, easily accessible, and directly tied to our mission. The result is an always-on program that makes it easy to celebrate the moments that matter — strengthening connection, belonging, and pride across the organization.
Smiling woman with long blonde hair wearing a black blouse, with a blurred green and gray background.
Megan Vera Weaklend
SVP of Marketing & Customer Experience
Ob Hospitalist Group
Thanks to Christi and the Awardco Center of Excellence, we now have a strong thought partner that shares new and different strategies to help us further elevate the Americare recognition experience. We have tested the market, and this collaborative consultation and creative problem solving from recognition practitioners differentiates Awardco. In practice, it has built our confidence that we have business partners who are sincerely invested in helping us take recognition from being a perk to a powerful strategic driver that delivers tangible impact.
Smiling woman with long wavy hair wearing a navy blazer and light pink shirt in a bright office setting.
Sarah Mazzocco
Chief People Officer
Americare Senior Living
I received a High Flyer last month from my line manager for going the extra mile on a project. It was a wonderful surprise and a true appreciation of my hard work.
Lav Kumar
Senior Manager, Project Management, Dubai Airports
Dubai Airports
If you want a feel-good moment, just log in and scroll through the recognition feed.
Smiling woman with long wavy blonde hair wearing a red blazer, black top, and a silver cross necklace against a blue-gray background.
Mary Eaves
Senior VP of Operations (Assisted Living Division)
Americare Senior Living
I was really excited when I received my High Flyer award last week. I wasn’t expecting it, and it made me feel valued and seen.
Soosan Abidali
Office Manager, Strategy & Development, Dubai Airports
Dubai Airports
Our people use their points for vacations, holidays, gifts… it’s meaningful to them.
Headshot of a man with dark hair wearing a gray suit jacket and light blue shirt, smiling against a cloudy gray background.
Roshan Varghese
Sr. Director, Environment, Health & Safety
4Refuel
I also nominate others for High Flyers—especially stakeholders who go above and beyond their regular work to help deliver a project. It’s important to recognize that kind of support.
Lav Kumar
Senior Manager, Project Management, Dubai Airports
Dubai Airports
Before Awardco, our nominations programs were scattered and siloed... a survey here, a form there. It wasn't a very cohesive experience, and there wasn't really one consistent way to do things. Now, it's become a one-stop shop. If I want to recognize a milestone, give a shoutout, or nominate someone for an award, staff and facility know exactly where to go.
Maddie Bagley
Appreciation Specialist, People & Culture
Utah Valley University

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.