External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

Trusted by 3,000+ organizations worldwide

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

Testimonials

What our customers say

One of the best parts of myKudos [Awardco] is seeing others rally around a recognition post—commenting, reacting, and adding to the praise. I love scrolling through the kudos channel and seeing teammates from other accounts getting hyped up for the great work they’re doing. It really creates a sense of community across the agency.

Smiling young man with light brown hair and beard wearing a blue checkered dress shirt against a dark wall.

Colby Green

Paid Social Senior Associate

When employees feel seen and appreciated, they’re more engaged and engagement drives performance. Using Awardco helps leaders and managers recognize impact in real time and that momentum drives continued and lasting success.

Smiling woman with blonde hair wearing a black blazer and a delicate gold necklace against a white background.

Monica Gunderson

Talent Management Lead

Thanks to Christi and the Awardco Center of Excellence, we now have a strong thought partner that shares new and different strategies to help us further elevate the Americare recognition experience. We have tested the market, and this collaborative consultation and creative problem solving from recognition practitioners differentiates Awardco. In practice, it has built our confidence that we have business partners who are sincerely invested in helping us take recognition from being a perk to a powerful strategic driver that delivers tangible impact.

Smiling woman with long wavy hair wearing a navy blazer and light pink shirt in a bright office setting.

Sarah Mazzocco

Chief People Officer

We've put a lot of resources and focus on associate engagement and overall morale and wellness. Because of the initiatives that we've put forth this year, we've realized an 8.2% reduction in our turnover rate.

Smiling woman with long dark hair with auburn highlights wearing a black top and silver earrings in front of a gray background.

Dawn Bloch

Chief People Officer

We’ve made myKudos [Awardco] a key part of how we work at all levels—whether you’re a people manager or an individual contributor. MyKudos is just as powerful when peers recognize each other, creating a culture of appreciation across the organization

Smiling woman with long wavy hair wearing a blue and white striped shirt with folded arms against a light blue background.

Mary O’Brien

Head of Programmatic

The metrics spoke for themselves—over eighty percent utilization and more than eight thousand recognitions. It’s exciting to see people using the program and finding real value in it.

Smiling young woman with long dark hair wearing a gray checkered shirt against a plain light background.

Paula Useche

People & Culture Manager

Back in the day, you'd get this big booklet of paper tickets and you'd tear them out. Now, it's all automated and it's simple. It came straight to my house, and it was just first class.

Dave Long

Season Ticket Member

For most companies, purpose, mission, and values can end up feeling like just words on paper. That’s why we were so interested in Awardco. It gives us an authentic way to bring our values to life. Every time someone recognizes a teammate, our purpose and values are right there, reinforcing what they look like in action every single day.

Josh Olofson

Vice President of Employee Experience

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

RCGNZ Summit 2026

External Recognition™

Recognition from the outside in