External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

At the end of the day, it's a positive experience for our members, and we want to have as many of those as possible. Having that Awardco platform and the Awardco offer gives us an opportunity to be able to do that.
Casey Glines
Director of Member Experience, Utah Jazz / SEG
Utah Jazz
Awardco has made employees' lives easier. Working outside in the elements with the customers can be tough, but being recognized, seen, heard, and valued makes it easier.
Christina Castro
Training Leader
Quick Quack Car Wash
I try to express appreciation vocally and in Slack, but the visibility that comes from an official kudos [Awardco] post really takes it to the next level. It ensures that great work doesn't go unnoticed, and I’m making it a point to use the shoutout feature even more across my teams.
Smiling man with short brown hair and beard wearing a checkered dress shirt, standing against a dark wall with circular decorations.
Colby Green
Paid Social Senior Associate
PMG
We did our first cycling project on the runway. It was a crazy and challenging idea, but the team did an amazing job—and receiving a High Flyer for it felt incredible.
Smiling man with dark hair and beard wearing a black shirt against a gray background.
Barkin Ozdemir
Content Development Manager, Brand & Communications, Dubai Airports
Dubai Airports
We launched our The Collaborative Way initiative with a half-day workshop for all colleagues, facilitated by internal Collaborative Way Champions that traveled from office to office. We would do these engaging workshops across the company, and leaders would ask us, ‘Now that colleagues have completed the workshop, how do we keep these principles front and center?’ While we developed other standalone follow-ups, it was only when we implemented Awardco that we truly felt like we had a compelling, daily solution to that question.
Portrait of a woman with long blonde hair wearing a gray blazer and black top against a gray textured background.
Kristie White
AVP Change Strategy & Organizational Development
Alera Group
For us to onboard a staff member, it's probably close to about 5,000 to 6,000 dollars. As a nonprofit, I feel like going to Awardco has been a huge cost-savings advantage.
Smiling woman with long dark hair wearing a black and white striped turtleneck sweater against a light background.
Amber Lease
Human Resource Director
Southern Oregon Head Start
Back in the day, you'd get this big booklet of paper tickets and you'd tear them out. Now, it's all automated and it's simple. It came straight to my house, and it was just first class.
Dave Long
Season Ticket Member
Utah Jazz
It has been exciting to see the increased engagement around recognition, and how the platform has encouraged team members to support each other in new ways.
Smiling woman with long blonde hair wearing a dark knit sweater and black top against a blurred warm background.
Deanna Dennis
Sr. Manager, Team Member Experience
Pilot Company

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.