External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

When people join Americare, we want them to feel like they're part of something bigger than just a job, that it's part of having purpose because they get to make a difference in residents' lives.
Smiling woman with wavy blonde hair wearing a red blazer, black top, and a silver cross necklace against a blue-gray background.
Mary Eaves
Senior VP of Operations (Assisted Living Division)
Americare Senior Living
Awardco filled a huge need for us to bring recognition and incentives across our international organization. We saw a huge upswing in employee engagement and recognition with its adoption.
Ryan F.
HR Training Specialist
We have a lot of different programs to ensure we encompass all our employees. Three of them tie directly to our core values: our peer-to-peer program, our manager-led programs, and our safety programs—like our Safety All-Stars, which is a monthly automated award.
Marna Lagerquist
Manager, Talent Acquisition and Development
4Refuel
My favorite stuff are the pickleball paddles. It's nice because you don't have to pay for them — they're expensive.
Brayden Zambos
Season Ticket Member
Utah Jazz
When we implemented Awardco, we refreshed everything and synced all service dates to our HRIS. It works flawlessly now—and the person who used to manage that spreadsheet is very happy.
Smiling woman with long dark hair with red highlights, wearing a black top and silver jewelry, posing against a gray background.
Dawn Bloch
Chief People Officer
NIBCO
High Flyer has given us a framework to consistently and meaningfully acknowledge employees, boosting morale and reinforcing the behaviors that drive our success. It has made recognition easier and more natural.
Mariam Al Shemsi
Head - Learning Design & Program Development, Dubai Airports
Dubai Airports
Companies that invest in recognition are seen as people-centric. When people feel appreciated for their contributions and are truly engaged, they’re more innovative, more creative, and more willing to think beyond the status quo. This elevates work, fuels stronger business outcomes and can foster deeper customer relationships.
Smiling woman with blonde hair wearing a black blazer and gold necklace against a white background.
Monica Gunderson
Talent Management Lead
PMG
It’s super easy to use and very intuitive.
Smiling man with short brown hair wearing a black suit jacket and white shirt standing indoors near a window.
Mark Nelson
Senior Human Resources Business Partner
Hertz

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.