External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

It is a great platform that keeps our sales team highly motivated to bring in some great numbers. I would totally recommend for more business to acquire their services and implement these incentive programs.
Muhammad B.
Sales Manager
With the rollout of Awardco last fall, Lockton has made recognizing others easier, more meaningful, and way more fun. I am HONORED (and blown away!) to be named one of the top recognition recipients since we launched the platform! This isn’t just an award — it’s a reflection of the incredible people I get to work with every day.
Smiling woman with wavy dark hair wearing a teal blouse with textured floral dots, posed against a black background.
Tisa Penny
Engagement & Events Lead, 2025 Recognition Rockstar Winner
Lockton
If we retain a teacher, that’s 20 students we get to serve. Going from 45% turnover to 8% means we’ve kept 85–90 more staff. That’s an incredible impact on both our children and our budget.
Smiling woman with long black hair wearing a black and white striped turtleneck sweater against a plain light background.
Amber Lease
Human Resource Director
Southern Oregon Head Start
We wanted to make recognition easy and exciting for our blue collar workers to participate in, and Awardco's capabilities have made that possible.
Smiling man with dark hair and beard wearing a gray suit jacket and checkered shirt outdoors with blurry trees in the background.
Mason Ongarato
HR Software & Employee Benefits Expert
All Access Staging and Productions
Fans and season ticket members are vital to what we do. We refer to them as the heartbeat and the blood of the Utah Jazz. Without them, it doesn't give us the foundation that we need.
Casey Glines
Director of Member Experience, Utah Jazz / SEG
Utah Jazz
One month later, when we received the High Flyer, it was such a nice feeling—a true appreciation of our work. It felt good to be recognized.
Smiling man with dark hair and trimmed beard wearing a black shirt against a gray background.
Barkin Ozdemir
Content Development Manager, Brand & Communications, Dubai Airports
Dubai Airports
Once [Microsoft] Teams became more accessible and we could use Awardco directly through that platform, everything changed. Recognition started happening in real time, right when great work was done, which made it feel truly authentic and helped strengthen our culture.
Trish Concepcion
Revenue Management Team Lead
Hertz
When you can point to exactly what someone did well, and their peers can see it too, it creates an incredibly authentic and meaningful recognition experience.
Trish Concepcion
Revenue Management Team Lead
Hertz

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.