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External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

Lockton was already great—but we were terrible at marketing how amazing it truly was. Awardco helps us amplify that greatness, especially as we grow.
Smiling woman with long blonde hair wearing a black top and a pendant necklace against a black background.
Melissa York
SVP, Head of People & Culture
Lockton
Awardco makes it really easy to select colleagues that you want to recognize, whether it's one, whether it's multiple. Recognition helps build trust with teammates and leaders.
Smiling man with short hair and beard wearing a dark collared shirt in an outdoor setting.
Brett Miller
VP of Creative
Kodiak
It's really important for relationship building and strengthening. Having this platform that makes it super easy to recognize is what sets Kodiak apart from the rest.
Black and white portrait of a woman with long wavy hair smiling gently at the camera.
Cassidy Barsdoff
Director, Project Management Office
Kodiak
When I joined Lockton, we didn’t have a recognition platform. It was the first thing I pushed for—because I’ve seen firsthand how important it is. People want to feel seen and validated.
Smiling woman with long dark hair wearing a purple blouse and white earrings against a black background.
Selia Wood
AVP, Talent & Engagement
Lockton
Before Awardco, our nominations programs were scattered and siloed... a survey here, a form there. It wasn't a very cohesive experience, and there wasn't really one consistent way to do things. Now, it's become a one-stop shop. If I want to recognize a milestone, give a shoutout, or nominate someone for an award, staff and facility know exactly where to go.
Maddie Bagley
Appreciation Specialist, People & Culture
Utah Valley University
Through Awardco, we've been able to create an offer where they can go on and pick from a variety of gifts. It's super convenient that way. These gifts are exclusive. It's created just for them. We've done sweatshirts, bags, quarter zips, backpacks… we've done pickleball paddles.
Casey Glines
Director of Member Experience, Utah Jazz / SEG
Utah Jazz
It’s really meaningful to see CRPs who are out on the road by themselves, along with employees working from home, still interacting and connecting through the platform. It’s almost like our 4Refuel Facebook—bringing everyone together no matter where they’re working.
Woman with blonde hair wearing a black and white patterned jacket, smiling with arms crossed against a light background.
Lynne Harkness
VP, People & Culture
4Refuel
Since implementing Awardco, we’ve saved at least 30 hours a month that used to be spent manually tracking, purchasing, and mailing gifts. Now it’s all automated—and more empowering for our associates.
Smiling woman with dark wavy hair wearing large earrings and a lavender blouse against a black background.
Selia Wood
AVP, Talent & Engagement
Lockton

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.