External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

Trusted by 3,000+ organizations worldwide

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

Testimonials

What our customers say

Recognition through myKudos [Awardco] is one of the most positive aspects of PMG. It showcases employee contributions across the company, helping everyone feel valued and appreciated. Public recognition doesn't just acknowledge hard work—it motivates others to push further and strive for excellence.

Melodie Cottingham

Convergent Video/Audio Director

Recognition fits into our strategies for turnover and helping us retain good caregivers… because everyone wants to know how they're performing. They want to know if they're doing a good job. And sometimes we forget to stop and say thank you. Recognition helps us do that easily and consistently.

Smiling woman with wavy blonde hair wearing a red blazer and a silver cross necklace against a blue background.

Mary Eaves

Senior VP of Operations (Assisted Living Division)

How do we better recognize our associates on the day to day? One of our engagement survey questions is, 'In the last seven days, have you been recognized for doing good work?' Awardco really allows us to to do that and to do a better job of that.

Smiling woman with long dark hair wearing a bright pink sleeveless top against a light gray background.

Jenny Ketchepaw

VP, Talent Engagement

As a manager of a team of seven, I use High Flyer to recognize and thank my team each quarter. It makes them feel appreciated and motivated, knowing their efforts are seen.

Soosan Abidali

Office Manager, Strategy & Development, Dubai Airports

Awardco has definitely helped us do recognition even better. Recognizing someone you work with, even if you don’t see them every day, has been empowering.

Smiling woman with blonde hair in a dark blue blouse against a gray background.

Ashley Martin

President & CEO

It’s really meaningful to see CRPs who are out on the road by themselves, along with employees working from home, still interacting and connecting through the platform. It’s almost like our 4Refuel Facebook—bringing everyone together no matter where they’re working.

Woman with blonde hair wearing a black and white patterned jacket, smiling with arms crossed against a light background.

Lynne Harkness

VP, People & Culture

All of our locations have TV screens in some area of the facility. When you look up at the screen, not only do you get to see the recognition that you may have shared with somebody or that you may have received, but you get to see it across the company. Having a program that enables that to be done and shared is very special.

Smiling woman with straight black hair wearing a purple cardigan, black top, and white pendant necklace, standing with hands on hips.

Ashley Cato

Vice President People and Culture

We think a lot about our frontline employees. They're the ones that make us who we are and drive our business, and we wanted to make sure they knew we appreciated them. Awardco does that.

Annasuela Fritz

HR Projects and Recognition Manager

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

RCGNZ Summit 2026

External Recognition™

Recognition from the outside in