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External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

Whether it’s recognizing a peer or a member of our team, Awardco is so simple and intuitive.
Black and white portrait of a smiling woman with long wavy hair wearing a dark top, sitting indoors.
Cassidy Barsdoff
Director, Project Management Office
Kodiak
Awardco enables us to celebrate not just big wins, but the small moments that make a difference every day.
Smiling middle-aged woman with shoulder-length brown hair wearing a red sweater and black top with a beaded necklace.
Pam Buyers
Head of Culture
PMG
When we implemented Awardco, we refreshed everything and synced all service dates to our HRIS. It works flawlessly now—and the person who used to manage that spreadsheet is very happy.
Smiling woman with long dark hair with red highlights, wearing a black top and silver jewelry, posing against a gray background.
Dawn Bloch
Chief People Officer
NIBCO
It's a very fast paced environment. There's a lot of rapport between people and everyone gets along really well and we can joke about the things that are maybe stressful, but we also really celebrate the big wins together.
Alejandra Caceres
Senior Vice President of Marketing
Crumbl
The High Flyer program has made a significant difference in how our teams perform and work together. One of my shifts has won the award twice this year, and you can see the motivation and pride reflected in their daily behaviors.
Smiling man in a blue suit with a white shirt and orange tie against a white background.
Kan Ni
Vice President, Airport Operations Control Center, Dubai Airports
Dubai Airports
They really took the time to understand us, what we did before, and how what they’re going to bring to the table could enhance it from there
Smiling middle-aged woman with short blonde hair, wearing a brown jacket, necklace, and earrings against a blue background.
Pat Cokingtin
Senior VP of Sales & Marketing
Americare Senior Living
We are excited to announce the introduction of AwardCodes cards to our rewards program. This new initiative allows Assistant Managers to recognize and reward employees on the spot for their outstanding performance. The response has been overwhelmingly positive.
Ann O'Keefe
Director of Benefits
Cinemark
Working with Awardco’s Center of Excellence was an incredibly valuable part of shaping our recognition strategy. Katie brought a depth of real-world, enterprise experience that helped us think more holistically about what we were building and how it would scale over time. She guided us through key considerations, from award values and program structure to governance and budget, in a way that felt both practical and aligned with our organizational goals. What stood out most was her ability to help us strike the right balance between meaningful guidelines and employee autonomy. We wanted to create a program that maintained consistency and oversight, while still empowering employees to recognize one another in ways that feel genuine and personal. Katie provided thoughtful, practical recommendations that made that balance feel achievable. As a result, we're starting with a high level of confidence in the recognition strategy we’re building at Pennrose.
Janel Field, EdD
Director of Organizational Effectiveness
Pennrose

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.