External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

If I were to describe the High Five Club [Awardco] in a couple words, I'd say it's collaborative and it's contagious.
Smiling middle-aged woman with short blonde hair wearing a brown jacket, chandelier earrings, and a chunky necklace against a blue backdrop.
Pat Cokingtin
Senior VP of Sales & Marketing
Americare Senior Living
The implementation was effortless. The Awardco team was incredibly supportive and proactive throughout the journey, offering guidance and expertise that led to a smooth and successful launch of our High Flyer program.
Maha Salem
Senior Manager, Rewards & Recognition, Dubai Airports
Dubai Airports
A quiet employee might never self-promote, but Awardco gives us the visibility to see their impact. We’ve literally had leaders say, ‘I had no idea!’ when reviewing this data.
Smiling woman with long wavy blonde hair wearing a black top and a pendant necklace against a black background.
Melissa York
SVP, Head of People & Culture
Lockton
We're very deliberate in the culture that we built. It is a constant effort every day. We value integrity, innovation, and we have an awesome culture because of who we hire. We've got a huge team of really talented individuals. They need to know that they're looked up to, that what they do is impactful and it means a lot to those around them.
Bryce Redd
CTO
Crumbl
Fans and season ticket members are vital to what we do. We refer to them as the heartbeat and the blood of the Utah Jazz. Without them, it doesn't give us the foundation that we need.
Casey Glines
Director of Member Experience, Utah Jazz / SEG
Utah Jazz
Prior to Awardco, our process was clunky. Our reps were spending hundreds of hours stacking gifts, delivering them, packaging them. Now that we've been using Awardco, they've been able to focus their [time] elsewhere.
Casey Glines
Director of Member Experience, Utah Jazz / SEG
Utah Jazz
Colleagues have to choose a value from The Collaborative Way when they recognize, making our recognition feed daily proof of why our values are so important. It’s such a powerfully positive place. Leaders are really taking notice—they want to see their teams at the top of the adoption leaderboard because they know the impact our values have on employee performance and retention.
Smiling woman with blonde hair wearing a black blazer and white blouse against a gray background.
Pam Johnson
VP of HR
Alera Group
As we’ve scaled, we’ve lost the day-to-day visibility into our people. Awardco fills that gap. Peer recognition surfaces contributions that would otherwise go unnoticed—especially from introverts or quiet top performers.
Smiling woman with long blonde wavy hair wearing a black top and pendant necklace on a black background.
Melissa York
SVP, Head of People & Culture
Lockton

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.