External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

All of our locations have TV screens in some area of the facility. When you look up at the screen, not only do you get to see the recognition that you may have shared with somebody or that you may have received, but you get to see it across the company. Having a program that enables that to be done and shared is very special.
Smiling woman with straight black hair wearing a purple cardigan, black top, and white pendant necklace, standing with hands on hips.
Ashley Cato
Vice President People and Culture
Greenfield Global
We've put a lot of resources and focus on associate engagement and overall morale and wellness. Because of the initiatives that we've put forth this year, we've realized an 8.2% reduction in our turnover rate.
Smiling woman with long dark hair with auburn highlights wearing a black top and silver earrings in front of a gray background.
Dawn Bloch
Chief People Officer
NIBCO
The High Flyer program has transformed recognition from a reactive gesture into a proactive part of my leadership approach. Recognition is now structured, inclusive, and aligned with our organizational values.
Mariam Al Shemsi
Head - Learning Design & Program Development, Dubai Airports
Dubai Airports
The High Flyer program has created a culture where contributions—big or small—are celebrated. Everyone feels seen and valued, reinforcing our belief that success is a shared journey and that we grow together.
Mariam Al Shemsi
Head - Learning Design & Program Development, Dubai Airports
Dubai Airports
The High Flyer program has created a culture where both individual and team contributions are celebrated. Success is seen as a shared journey, and recognition helps strengthen that sense of unity.
Close-up portrait of a woman wearing a black hijab against a white background.
Khulood AlMarzooqi
Director of Total Rewards & Employee Engagement, Dubai Airports
Dubai Airports
The High Flyer platform is such an important tool—it allows me to pause, reflect, and thank colleagues who have gone above and beyond. That simple act of appreciation makes a big difference.
Soosan Abidali
Office Manager, Strategy & Development, Dubai Airports
Dubai Airports
Before Awardco Nominations, we had to piece everything together manually. Now everything lives in one place, making the process much easier and more intuitive.
Brenda Betteridge
Business Development Manager
Utah Valley University
Recognition using the High Flyer platform has given us greater flexibility and alignment with our objectives. It allows us to acknowledge teams and individuals in ways that connect directly to our successes and values.
Smiling man in a blue suit jacket, white shirt, and brown tie against a white background.
Kan Ni
Vice President, Airport Operations Control Center, Dubai Airports
Dubai Airports

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.