Where supported, employees and managers can access Awardco via the web, mobile, email or text notifications, Microsoft Teams, Slack, or other configured channels.

Organisations can use the access methods that best suit their workforce. A desk-based employee might participate via a collaboration tool, while a frontline or deskless employee may require mobile access, personal contact details, a shared-device workflow, a QR code, an award code, or another configured option.

Before launch, organisations should validate identity, device access, language, notification preferences, account recovery, and participation for employees who do not have a company email or are not desk-based.

Automated programmes can help organisations consistently recognise predictable moments, such as birthdays, onboarding events or service anniversaries. Everyday recognition gives managers and peers a way to acknowledge contributions, teamwork, values, customer service or other behaviours as they happen.

Organisations can combine non-monetary appreciation with points or other rewards for selected moments. They can also add nomination programmes, competitions, performance incentives or external recognition workflows where those capabilities are enabled.

This combination helps organisations support both planned milestones and the day-to-day contributions that shape an employee’s experience.

Organisations can configure multiple recognition or reward touchpoints throughout an employee’s first few days or months.

For example, a programme might welcome an employee on their first day, reinforce connections or training later on, recognise a first milestone, and provide a 30, 60, or 90-day touchpoint. Organisations can also link onboarding recognition to welcome messages, company swag, learning or certification goals, manager involvement, or other approved activities.

The timing, triggers, messages, eligibility, rewards, and data required depend on the organisation’s onboarding design and connected systems.

Where the relevant programmes are enabled, organisations can use Awardco for onboarding, service anniversaries, birthdays, promotions, personal milestones, values-based recognition, peer recognition, manager recognition, nominations, performance programmes, wellness, safety, life events, and other approved initiatives.

Date-based moments can be automated using approved employee data. Other moments can be initiated by managers, peers, administrators, employees, or configured systems.

Organisations do not need to launch every possible programme at once. They can start with the moments most important to their workforce and expand the experience as their strategy matures.

Supporting the employee journey means creating intentional opportunities for staff to feel welcomed, recognised, celebrated, and connected throughout their time with an organisation—not limiting recognition to an annual service award.

Organisations can combine automated moments, such as onboarding, birthdays, and service anniversaries, with everyday manager and peer recognition, nominations, life-event programmes, performance initiatives, and other approved experiences.

The goal is to make recognition and rewards more consistent and meaningful while giving organisations a configurable way to support the moments that matter to their employees.