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Better recognition. Better engagement. Better together.

 

Recognition for Food & Retail Teams

Boost appreciation in the service industry

Cut turnover, increase motivation, and improve satisfaction in the service industry, from food service to retail.

Why Awardco?

Features that fuel the frontlines

 
AwardCodes™
 
External Recognition
 
Customised Incentives
 
Milestone Celebrations

Employee Health & Wellbeing

Reduce stress and burnout with wellness programmes

Build custom wellness incentives or introduce wellbeing benefits to empower holisitic employee health.

ROI of Recognition

Tailored solutions to solve unique challenges

Food service and retail face turnover rates as high as 75%. Recognition flips the script.

Productivity
Smiling barista using tablet while preparing coffee in cafe
50
%
increase in productivity
50
%
increase in productivity

Drive greater performance with desirable rewards

One Awardco client in the retail space saw a 50% increase in productivity after implementation.

Productivity
Retention
Worker in red apron preparing takeout bag near chalkboard
20
%
reduction in turnover rate
20
%
reduction in turnover rate

Keep top talent with more appreciation

One Awardco client in the car wash industry saw their turnover drop by 20% after implementing rewards and recognition.

Retention
Satisfaction
Chef in white uniform takes notes in professional kitchen with stacked bowls
24
%
boost to employee happiness
24
%
boost to employee happiness

Increase happiness with meaningful support

Recognition leads to greater employee happiness no matter the industry.

Satisfaction

only from awardco

A-Pay™ cards for flexible rewards™ cards for flexible rewards

Load points to a digital or physical card to be used nearly anywhere for dining out, retail shopping, online subscriptions, and much more.

success stories

What our customers say

PMG
Our recognition was all over the place before. Awardco brought everything into one centralised, impactful platform.
Pam Buyers
Head of Culture at PMG
Crumbl
It's a very fast paced environment. There's a lot of rapport between people and everyone gets along really well and we can joke about the things that are maybe stressful, but we also really celebrate the big wins together.
Alejandra Caceres
Senior Vice President of Marketing
Lockton
You get the same feeling when you are recognised as when you are recognising someone else. Awardco gives you that platform and makes it so easy to gain those feelings. I love seeing my team being recognised or my leaders recognising the teams.
Tisa Penny
Engagement & Events Lead, 2025 Recognition Rockstar Winner
Greenfield Global
Employees can choose the language they feel most comfortable with, which helps us meet both English and French communication needs.
Paula Useche
People & Culture Manager
Children's Nebraska
People are busy. It's hard. We have our highest volumes we've ever had with patients. But when people take the time to celebrate one another, then we can really see that hope and that goodness beyond that. And so I really think that why we're successful is because our team cares about one another, and they take the time to recognise one another.
Madeline Quinn
Employee Experience Manager
McCormick & Company
Bravo has been a real game changer for us. Every day, employees are actively seeking out opportunities to recognise one another. They can celebrate meaningful milestones in their own lives and in their peers’ lives, and they can see great work happening across the organisation. It’s created space for recognition to thrive.
Lola Fawole
VP of HR Americas
PMG
As I’ve transitioned contractors into full-time roles, I’ve used myKudos [Awardco] as an incentive to help them engage with PMG’s culture. It may take time to fully understand all the offerings, but seeing kudos in action helps new team members recognise the value of the platform.
Melodie Cottingham
Convergent Video/Audio Director
Dubai Airports
The scalability of the Awardco platform makes it the perfect partner for Dubai Airports. It evolves as we evolve—allowing us to introduce new efficiencies and features while keeping recognition simple and user-friendly.
Khulood AlMarzooqi
Director of Total Rewards & Employee Engagement, Dubai Airports
 
 

Integrations & Security

Serving up secure and seamless workflows

Integrations

Connect with HRIS, communication, and other tools to keep recognition and rewards simple and effective.

Security

Enjoy peace of mind with SOC 2 Type II compliance and airtight data security protocols.

FAQ

Frequently asked questions

What can food and retail organizations use Awardco for?
 

Organizations can configure programs for service anniversaries, onboarding, birthdays, peer recognition, manager recognition, spot awards, nominations, sales contests, performance goals, safety or quality behaviors, training, wellness, and other approved initiatives.

A restaurant or store operator might recognize an employee after a first shift, celebrate a service milestone, reward a team for meeting a sales or customer-service goal, or recognize an employee for living a company value. A food manufacturer, distributor, or grocery organization might also use programs across production, warehouse, delivery, store, and corporate teams.

Programs can be monetary, nonmonetary, automated, peer-led, manager-led, store-based, or combined. The available program types and criteria depend on the enabled products and organization configuration.

What reward options are useful for food and retail employees?
 

Depending on the available marketplace and program, employees may receive or choose from restaurant and grocery gift cards, other digital gift cards, virtual prepaid cards, merchandise, company swag, experiences, travel-related options, charitable giving, or a restricted custom catalog.

Organizations can offer broad employee choice or align rewards to a store, campaign, location, brand, service milestone, onboarding kit, or budget. Local reward options may be especially relevant for employees who shop or dine in their own communities.

Availability, country coverage, currency, provider, catalog, fulfillment, taxes, point value, and employee eligibility vary. Organizations should validate the current reward catalog and avoid promising that every employee will see the same brands, denominations, products, or redemption methods.

Can Awardco support manager, peer, team, and performance recognition?
 

Yes, where the relevant programs are enabled, managers and peers can recognize employees for contributions, values, customer service, teamwork, performance, or other approved behaviors. Organizations can also configure nominations, contests, challenges, or other programs around defined goals.

A company may use nonmonetary recognition for everyday appreciation and points or another reward for selected achievements. Performance programs can be designed around individual, team, store, department, or campaign criteria.

Organizations should define eligibility, measurement, approval, budget ownership, timing, and communication rules before launching a performance or sales-related program. Recognition should complement, not replace, required compensation, commission, incentive, or employment policies.

Can organizations manage recognition across stores, brands, regions, and departments?
 

Organizations can design programs around stores, restaurants, regions, brands, departments, job types, employee groups, or other approved organizational data where supported.

Administrators may use different budgets, eligibility rules, reward values, catalogs, approval paths, or reporting views for store managers, regional teams, corporate employees, or other groups. A central program can provide consistency while allowing local leaders to recognize employees within defined rules.

The available segmentation, permissions, hierarchy, franchise or ownership boundaries, and data mappings depend on the organization’s operating model and connected systems. Organizations should define how employees who transfer locations, work across stores, or change roles are handled.

How can Awardco reach hourly, store, restaurant, and deskless employees?
 

Employees can access recognition through a mobile app, web experience, text or email notifications, collaboration tools, QR codes, award codes, printed cards, or other configured channels.

Award codes can give managers a physical way to recognize an employee at the store, restaurant, warehouse, or worksite. Depending on the setup, an employee can use the code to claim points that are associated with their Awardco account.

The available channels, identity requirements, device access, personal contact information, language options, and account-recovery process vary by program. Organizations should validate access for employees who do not have a company email, work on shared devices, work varied shifts, or do not use the platform every day.

Boost appreciation, one act of service at a time

Celebrate the everyday wins of retail and service employees to improve engagement, increase wellness, and reduce burnout.

Diverse team of colleagues collaborating and smiling in modern office