Our frontline workers are the core of what we do and the core of our customer experience. We launched Microsoft Teams for all employees. We have the Awardco interface added to the platform, so our employees can now recognise each other directly from their phones on their app while they're working. If they see a great job, they can do an immediate shout out and make that difference.

We've given our employees something they never had before: the power to choose their own rewards. And if that wasn't enough, we save money because the products aren't marked up! Awardco truly brought our recognition programmes into the 21st century.

It feels very good to get recognised. You put in so much hard work, and when someone acknowledges it, you feel appreciated and valued. I think that’s the key.

The beauty of Awardco is that it empowers everybody to make sure good work doesn’t go unnoticed. When people see recognitions coming through, it’s meaningful for the person receiving it, but it also shows everyone else how important recognition is. That’s what Awardco allows us to do—make appreciation visible across the company.

We recently pulled an in-platform report to cheque on usage, and then we reached out to people individually to improve adoption—especially managers. Since then, engagement has been significantly higher, and our culture of recognition is growing—even our executives are recognising.

Awardco makes it really easy to select colleagues that you want to recognise, whether it's one, whether it's multiple. Recognition helps build trust with teammates and leaders.

Awardco allows everything to support our core values and our mission, which is very important to us because that strengthens our culture.

Awardco is not only a fantastic recognition solution but a fantastic technology solution that also provides recognition. Awardco has given us a level of confidence we didn't have before.