4Refuel developed a robust, multi-programme strategy designed to engage both their office teams and the 75% of their workforce out in the field, ensuring that critical client operations remain fuelled. Central to this strategy are key safety programmes that reward and reinforce safe behaviours. This approach has led to a 42% reduction in high-risk actions and contributed to an impressive 93% overall engagement score. Even more notably, 84% of employees log in each month to give or receive recognition.

The opportunity to earn points and be recognised hasn’t just increased platform usage — it has delivered company-wide results to be proud of:

• 15% reduction in high-risk behaviours in 2024, and a 42% reduction since 2022
• 94% participation in seasonal safety campaigns
• 32% increase in Employee Net Promoter Score (eNPS)
• 24% year-over-year decrease in turnover
• 94% engagement in seasonal safety programmes