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Recognize Customer-Facing Teams

Build better customer service through recognition

Happy employees create happy customers—and effective recognition creates happy employees.

Features for Customer-Facing Teams

Recognize the people that drive customer joy

89% of companies with strong employee engagement report better customer satisfaction. It’s that simple.

External Recognition

Customers recognizing employees builds better culture.

Customers scan a QR code, type up a shout out, and send
Real-time appreciation from customers reinforces good work
Employees see their impact and are motivated to do more

Peer-to-Peer Recognition

Allow employees to recognize each other quickly and easily.

Strengthen good vibes with shoutouts & kudos
Add points that can be spent on millions of rewards
Boost teamwork and collaboration

Incentivize Behaviour

Drive productivity, performance, sales, learning, and more.

Create competitions with leaderboards and points
Incentivize learning by rewarding course completion
Boost productivity, promote wellness, or encourage compliance

Motivate Feedback

Incentivize participation and reward great feedback.

Integrate with existing customer support feedback surveys
Award points for participation
Track participation in one unified location

Recognize Customers

Rewards for your customers and fans to boost loyalty.

Create custom catalogues for customers or fans to select gifts
Send packages to recognize loyal customers
Compensate volunteers, donors, and other patrons

return on recognition

Stronger customer loyalty starts with better employee experience

Over half of customers leave after a bad experience. Employee rewards and recognition create positive vibes for both employees and customers, driving engagement and loyalty.

39
%
improvement in employee engagement with recognition.
48
%
lower burnout rates with effective recognition programs.
31
%
reduction in turnover with rewarding employee recognition.

testimonials

See how teams succeed with Awardco

TaylorMade
When you have employees working hard from home juggling family responsibilities, and yet still being physically separate from their team, a simple birthday message and gift they get to pick out creates a meaningful touchpoint, and allows them to take a moment for themselves.
Rosie Scannell
Global HR
PMG
Awardco made it easy for every employee, whether in Dallas or the UK, to feel seen, valued, and celebrated.
Pam Buyers
Head of Culture
TaylorMade
Awardco is the perfect platform for our employee recognition program. It supports our unique employee culture and community.
Rosie Scannell
Global HR
Utah Jazz
Les partisans et les abonnés de saison sont essentiels à ce que nous faisons. Nous les considérons comme le cœur et le sang du Utah Jazz. Sans eux, nous n'aurions pas les fondations dont nous avons besoin.
Casey Glines
Directeur de l'expérience des membres, Utah Jazz / SEG
PMG
Positive recognition is contagious, and myKudos [Awardco] serves as an incredible platform to uplift others, celebrate their wins, and inspire everyone to give their best to PMG and our clients.
Melodie Cottingham
Convergent Video/Audio Director
Hertz
We strive to create a high performance culture. If we're looking for certain actions and mindsets, we should celebrate them when they happen and find creative and frequent ways to recognize and appreciate the hard work behind them.
Chris Berg
Executive Vice President, Fleet Management
Americare Senior Living
When people join Americare, we want them to feel like they're part of something bigger than just a job, that it's part of having purpose because they get to make a difference in residents' lives.
Mary Eaves
Senior VP of Operations (Assisted Living Division)
Beckman Coulter
Change management was a concern when exploring new vendors. However, our leadership, HR, and associates have smoothly transitioned to Awardco, and they appreciate its straightforward and intuitive design, which surpasses the complexities of previous platforms.
Kerie Rogers
HR Operations Leader
 
 

Retain customers, improve employee experience

Happy employees lead to happy customers, which leads to better results and impressive ROI. See how recognition can fuel the cycle.