Trusted by 3,000+ organizations worldwide
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Features for Customer-Facing Teams
Features for Customer-Facing Teams
Recognize the people that drive customer joy
89% of companies with strong employee engagement report better customer satisfaction. It’s that simple.
External Recognition
Customers recognizing employees builds better culture.
Customers scan a QR code, type up a shout out, and send
Real-time appreciation from customers reinforces good work
Employees see their impact and are motivated to do more
Peer-to-Peer Recognition
Allow employees to recognize each other quickly and easily.
Strengthen good vibes with shoutouts & kudos
Add points that can be spent on millions of rewards
Boost teamwork and collaboration
Incentivize Behaviour
Drive productivity, performance, sales, learning, and more.
Create competitions with leaderboards and points
Incentivize learning by rewarding course completion
Boost productivity, promote wellness, or encourage compliance
Motivate Feedback
Incentivize participation and reward great feedback.
Integrate with existing customer support feedback surveys
Award points for participation
Track participation in one unified location
Recognize Customers
Rewards for your customers and fans to boost loyalty.
Create custom catalogues for customers or fans to select gifts
Send packages to recognize loyal customers
Compensate volunteers, donors, and other patrons
39
%
improvement in employee engagement with recognition.
48
%
lower burnout rates with effective recognition programs.
31
%
reduction in turnover with rewarding employee recognition.
testimonials
testimonials
See how teams succeed with Awardco
We recently pulled an in-platform report to check on usage, and then we reached out to people individually to improve adoption—especially managers. Since then, engagement has been significantly higher, and our culture of recognition is growing—even our executives are recognizing.
We needed something to unify our recognition programs for all our different locations, and we found that and more with Awardco.
If we retain a teacher, that’s 20 students we get to serve. Going from 45% turnover to 8% means we’ve kept 85–90 more staff. That’s an incredible impact on both our children and our budget.
Change management was a concern when exploring new vendors. However, our leadership, HR, and associates have smoothly transitioned to Awardco, and they appreciate its straightforward and intuitive design, which surpasses the complexities of previous platforms.
From a reporting standpoint, Awardco excels by allowing users to access desired reports quickly through easily accessible links, eliminating the need to navigate through multiple pages as was the case with previous platforms. The platform has garnered significant positive feedback for its user-friendly nature and seamless navigation.
Our job was to solve the continuous problem of helping staff feel connected—to each other and to the organization.
What I love most is the reporting aspect. It's something that reinforces the impact of Awardco, and it shows that the work we're doing is paying off.
When employees feel seen and appreciated, they’re more engaged and engagement drives performance. Using Awardco helps leaders and managers recognize impact in real time and that momentum drives continued and lasting success.
Thought Leadership & Resources
Thought Leadership & Resources
Unlock your recognition potential
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