Where supported, employees and managers may access Awardco through the web, mobile experiences, email or text notifications, Microsoft Teams, Slack, or other configured channels.

Organizations can use the access methods that fit their workforce. A desk-based employee may participate through a collaboration tool, while a frontline or deskless employee may need mobile access, personal contact information, a shared-device workflow, a QR code, an award code, or another configured option.

Before launch, organizations should validate identity, device access, language, notification preferences, account recovery, and participation for employees who do not have a company email or do not work at a desk.

Automated programs help organizations consistently recognize predictable moments, such as birthdays, onboarding events, or work anniversaries. Everyday recognition gives managers and peers a way to acknowledge contributions, teamwork, values, customer service, or other behaviours as they happen.

Organizations can combine non-monetary appreciation with points or other rewards for specific moments. They can also add nomination programs, contests, performance incentives, or external recognition workflows where those capabilities are enabled.

This combination helps organizations support both planned milestones and the day-to-day contributions that shape an employee’s experience.

Organizations can configure multiple recognition or reward touchpoints throughout an employee’s first few days or months.

For example, a program might welcome an employee on their first day, reinforce connection or training later on, recognize a first milestone, and provide a 30, 60, or 90-day touchpoint. Organizations can also link onboarding recognition to welcome messages, company swag, learning or certification goals, manager involvement, or other approved activities.

The timing, triggers, messages, eligibility, rewards, and data required depend on the organization’s onboarding design and connected systems.

Where the relevant programs are enabled, organizations can use Awardco for onboarding, service anniversaries, birthdays, promotions, personal milestones, values-based recognition, peer recognition, manager recognition, nominations, performance programs, wellness, safety, life events, and other approved initiatives.

Date-based moments can be automated using approved employee data. Other moments can be initiated by managers, peers, administrators, employees, or configured systems.

Organizations do not need to launch every possible program at once. They can start with the moments most important to their workforce and expand the experience as their strategy matures.

Supporting the employee journey means creating intentional opportunities for employees to feel welcomed, recognized, celebrated, and connected throughout their time with an organization—not just limiting recognition to an annual service award.

Organizations can combine automated moments, such as onboarding, birthdays, and work anniversaries, with everyday manager and peer recognition, nominations, life-event programs, performance initiatives, and other approved experiences.

The goal is to make recognition and rewards more consistent and meaningful while giving organizations a configurable way to support the moments that matter to their employees.