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Better recognition. Better engagement. Better together.

 

External Recognition™

Recognition from the outside in

Give customers, patients, clients, and partners an easy way to spotlight your employees—no login required.

customer story

How does external recognition work?

External recognition extends appreciation beyond employees to the customers, fans, and community members who experience an organization's work firsthand. See how the Utah Jazz lets fans publicly recognize staff during games via video board shout-outs.

 

How It Works

What is External Recognition?

Provide customer-facing roles with customer-sourced compliments.

Administrative Flexibility

External recognition made easy

Awardco makes it easy to source and display recognitions from satisfied customers.

Print or Link QR Codes

Outside parties scan an employee’s personalized code to recognize them instantly for the entire organization to see.

Celebrate Wins

Add simple approval flows and optional points to celebrate standout employees to make sure no good work goes unnoticed.

Only From Awardco

Where External Recognition works

Healthcare

After receiving outstanding care, a patient’s family scans the nurse’s QR code and shares a meaningful message—instantly visible on Awardco to all employees—inspiring better care everywhere.

 
Food Service

After great service, diners scan a QR code and leave recognition for their server. Their manager adds points, and it’s posted for the team to celebrate, encouraging continued spectacular service.

 
Education

A simple thank you from a student shows a teacher their extra effort mattered. Recognition that deepens connection and fuels engagement from student and teacher builds a better world for everyone.

 
Retail

A grateful customer scans a QR code to recognize a cashier’s friendly service. It’s instant, visible, and celebrated company-wide, which builds a culture of customer service that will set you apart.

 
Hospitality

After a technician finishes a job with care and professionalism, the homeowner scans a QR code to send recognition. The shoutout is instantly visible across the company, boosting pride and inspiring service excellence in every home.

 

Testimonials

What our customers say

I love being able to see the full feed of the entire university… before Awardco, I had no idea what was happening in other departments. Being able to see what’s happening across the university really helps you feel more connected.
Julia Escobar
Executive Assistant, Engagement & Effectiveness
Utah Valley University
Everybody at 4Refuel understands how they make a difference. Whether you’re on a customer site or supporting from the office, you bring value every day.
Shawn McGuire
Manager, Communications - North America
4Refuel
Through our work phones, we get an email when we’ve earned points, and then we can log in to see our total, explore reward options, and decide how we want to use them. It stays top of mind throughout the day—whether we’re driving or working at customer sites.
Christopher Whilsmith
Certified Refueling Professional
4Refuel
I genuinely enjoy reading the daily kudos in Slack. Seeing the names and stories of colleagues going above and beyond is inspiring—it motivates me every day and reminds me why I’m proud to be part of PMG.
Melodie Cottingham
Convergent Video/Audio Director
PMG
We strive to create a high performance culture. If we're looking for certain actions and mindsets, we should celebrate them when they happen and find creative and frequent ways to recognize and appreciate the hard work behind them.
Chris Berg
Executive Vice President, Fleet Management
Hertz
With the rollout of Awardco last fall, Lockton has made recognizing others easier, more meaningful, and way more fun. I am HONORED (and blown away!) to be named one of the top recognition recipients since we launched the platform! This isn’t just an award — it’s a reflection of the incredible people I get to work with every day.
Tisa Penny
Engagement & Events Lead, 2025 Recognition Rockstar Winner
Lockton
Recognition can mean different things to different people, but for everyone, you want to feel seen and valued for the work you do. We were able to launch our first global recognition program, STAR, with the help of Awardco.
Ashley Cato
Vice President People and Culture
Greenfield Global
High Flyer has given us a framework to consistently and meaningfully acknowledge employees, boosting morale and reinforcing the behaviors that drive our success. It has made recognition easier and more natural.
Mariam Al Shemsi
Head - Learning Design & Program Development, Dubai Airports
Dubai Airports

Integrations

Simplify your workflow

Make recognition part of the daily flow of work, building culture at every touchpoint.

Let everyone say thanks

Close the loop on recognition by enabling customers, patients, and partners to celebrate great work through External Recognition.