Company Overview
About Percepta
Percepta is passionate about people. Since its inception, Percepta has been dedicated to delivering a frictionless customer experience across every touchpoint for all of their global clients.
The Challenge
Building connection across a global workforce
With thousands of employees spread across multiple countries — and remote work creating additional isolation — Percepta knew they needed more than a traditional recognition programme. They needed a platform that could:
- Reach employees everywhere, in every currency
- Manage taxes and logistics without creating a burden
- Create a consistent, engaging experience for every employee, no matter their location
Percepta wanted to build a unified culture of appreciation — but worried that global complexities might get in the way.
The Solutions
Seamless worldwide reach without headaches
Awardco's global capabilities gave Percepta exactly what they needed:
- Global fulfillment made it easy to deliver rewards anywhere.
- Local currency support ensured that employees could redeem rewards meaningfully, without confusing conversions.
- Streamlined tax management took the compliance worries off Percepta's plate.
What once seemed daunting — global logistics, tax implications, currency issues — became effortless. With Awardco, Percepta created a recognition experience that felt personal and equitable for all employees, regardless of where they worked.
Leadership-driven buy-in to fuel adoption
At Percepta, leadership didn't just approve the platform — they championed it.
Because leaders actively engaged with Awardco from the beginning, employee excitement quickly followed. As a result, Percepta's recognition programme achieved phenomenal success:
- 80% average login rate (industry average is 46%)
- 92% average recognition rate (industry average is 69%)
- 83% average redemption rate (industry average is 60%)
- 3.73 recognitions per user (RPU)
Through strategic leadership involvement and Awardco's user-friendly platform, recognition became embedded into Percepta's global culture, helping employees stay connected and appreciated through the pandemic and beyond.
The Results
A thriving global culture built on satisfaction
With Awardco's help, Percepta has built a stronger global culture and energised a culture of appreciation from the top down. Percepta built a workforce that's more connected, engaged, and resilient — no matter where in the world they work.
