What truly motivates employees to perform at their best? Organisational psychologist Sarah Marrs, alongside fellow Awardco Centre of Excellence (COE) member Christi Gilhoi, will share new research exploring this critical question. As organisations navigate hybrid working and the growing role of technology, HR leaders are being called to adopt a more human-centred approach—one that supports autonomy, allows for experimentation, and meets the increasingly individualised expectations of today’s workforce. This session unpacks key motivation archetypes and behavioural responses, offering practical insight into how leaders can scale recognition through technology while maintaining a personal, meaningful experience.