Key benefits
Powered by Awardco Connect, this integration allows customers to automate recognition and rewards based on Zendesk performance metrics. Customers can set standards that trigger rewards when Zendesk tickets are marked solved based on additional tags, fields, or satisfaction ratings.
Awardco Connect is a service that allows customers to connect Awardco with other platforms and systems they're already using. Customers can automate recognitions, rewards, and other aspects of the platform in their existing processes and save time, frustration, and valuable resources.
Automation
Automate the recognition and rewards process based on Zendesk performance metrics
Support incentives
Factor support tickets into calculating the reward for the assigned employee: satisfaction, status, time taken, etc
Tracking
Track any leftover tickets from day to day that may have hit the rewardable criteria, but didn't accumulate enough points for an immediate reward
Integration summary
Our Awardco Connect team will discuss the details and requirements of your integration, request the necessary credentials to connect your Zendesk to Awardco, and then build the integration accordingly. We will work with you to ensure that the integration runs in accordance with your expectations through testing and verification with your desired stakeholders before putting the integration into production.
Cost
Starts at $1,200/year
Setup type
Awardco-assisted
Setup time
2+ hours
