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Leading with Recognition: Cultivating Engagement and Driving Results in Healthcare

This is an RCGNZ Healthcare session recording.

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Session Description:

An effective recognition strategy is essential for fostering a culture of appreciation and engagement within healthcare organisations. In this session, Katie Bundy and ShaNae McCleskey discuss actionable steps healthcare leaders can take to build an environment where recognition is ingrained in the organisational culture. They explore how recognition can be harnessed to hear directly from those whom healthcare organisations serve, as well as practical ways to implement recognition strategies that drive employee satisfaction and patient care. By balancing engagement initiatives with operational goals, leaders can achieve measurable results that benefit both employees and patients.

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Key Takeaways:

  • Employee Engagement and Recognition: Recognition is a strategic lever for driving engagement and improving employee retention in healthcare organisations.
  • External Recognition Impact: Leveraging external recognition allows healthcare teams to hear directly from patients, reinforcing the value of their work.
  • Non-monetary Recognition: Recognition does not always need to be monetary; non-monetary recognition can have a profound impact on employee morale and engagement.
  • Leadership’s Role in Recognition: Empowering leaders to actively champion a culture of appreciation is key to creating a sustainable recognition strategy.
  • Operational Efficiency and Recognition: Recognition can directly influence operational outcomes, including improving team collaboration and reducing burnout.

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Watch the Full Session:

This keynote session provides valuable insights into integrating recognition into healthcare organisations in a way that enhances employee engagement, improves patient care, and drives operational efficiency. Join Katie and ShaNae as they share strategies to develop a culture of recognition that fosters a thriving workforce and positive organisational results.

This is an RCGNZ Healthcare session recording.

Speakers

ShaNae McCleskey
Director of Technical Account Management, Awardco
Katie Bundy
Employee Experience Executive, Centre of Excellence, Awardco

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