Company Overview
About First Choice Health
First Choice Health is a physician and hospital-owned company serving over one million people in Washington and the Northwest since 1985. With access to healthcare providers within a robust and powerful network, First Choice Health is built to support members in every step of the healthcare journey.
The Challenge
Keeping the focus on people through growth
As First Choice Health grew, the cracks in their recognition programs became clear:
- Service awards, birthday, and holiday programs were scattered and hard to manage.
- The HR team struggled to juggle the programs while still delivering meaningful experiences.
- Administrative burden took time away from building stronger employee relationships.
They needed a unified, automated solution that would allow them to simplify logistics and refocus on what mattered most: their people.
The Solutions
Unified, automated appreciation
First Choice Health didn't just patch up their old solution; they were able to:
- Consolidated service awards, birthdays, peer-to-peer, and holiday recognitions into one easy-to-use platform.
- Automated workflows, freeing up HR time and reducing manual effort.
- Simplified management and budgeting, creating a smoother, more effective recognition experience.
Empowering a people-first culture
First Choice Health built new recognition programs, such as birthdays, peer recognition, and holiday programs, to spread recognition even further. Adding these new programs didn't increase HR's work, though—they unified all their processes into the Awardco platform, seamlessly boosting their capabilities.
This expansion has allowed First Choice Health to focus on their people more on their processes.
The Results
More time for people
First Choice Health's HR team has saved time and effort, all while achieving stronger participation in recognition across the company by enhancing their culture of appreciation.
