Working with Awardco’s Center of Excellence was an incredibly valuable part of shaping our recognition strategy. Katie brought a depth of real-world, enterprise experience that helped us think more holistically about what we were building and how it would scale over time. She guided us through key considerations, from award values and program structure to governance and budget, in a way that felt both practical and aligned with our organizational goals. What stood out most was her ability to help us strike the right balance between meaningful guidelines and employee autonomy. We wanted to create a program that maintained consistency and oversight, while still empowering employees to recognize one another in ways that feel genuine and personal. Katie provided thoughtful, practical recommendations that made that balance feel achievable. As a result, we're starting with a high level of confidence in the recognition strategy we’re building at Pennrose.

Awardco allows everything to support our core values and our mission, which is very important to us because that strengthens our culture.

The biggest thing is that it is all in one platform. That makes it very easy for everybody to get on to take [the survey] without having to follow a link, go somewhere else, or try to make sure that access works.

The Awardco platform is the exact solution we were looking for. I love that we've been able to customize the solution for multiple internal use cases that have come up since launch.

We know that there is a direct tie between how recognized and appreciated someone feels and how engaged they are and productive in their work.

It feels very good to get recognized. You put in so much hard work, and when someone acknowledges it, you feel appreciated and valued. I think that’s the key.

The metrics spoke for themselves—over eighty percent utilization and more than eight thousand recognitions. It’s exciting to see people using the program and finding real value in it.

We're present in pretty much every continent in the world, and there's no limitation to our recognition system. We see recognitions from Brazil to the US, from Japan to China, from South Africa to France, and everyone is engaged.

One of the biggest things we were looking for was a platform that's easily accessible for all of our employees. We needed it to be simple and intuitive, and not take a lot of training.

Turnover in our industry is anywhere from about 130% to 200% annually. Our turnover is down to about 70%, which is a crazy number when you think about cost to hire and how much it takes to interview and bring people on.

There is never a good time to switch to a new system, but I also know that employees were eager for something new. Awardco has given us incredible power and flexibility with our recognition programs because of the millions of options to choose from, and the ability for employees to choose their own rewards has been a game changer. We know what we're getting, we know we're getting the best price, and our employees couldn't be happier.

One year into having sunshine, our recognition, feeling like we're recognized went up ten percent. I think that's just a true testament of how much it means to us. We do have those hard days. And again, the Sunshine Recognition Hub empowers our nurses and team members. It's given us a platform to recognize, those moments of of excellence.

The app is very simple, very easy to use. I like the app a lot. I took the employee engagement survey on the phone, and it’s easy to go through. It’s pretty quick, like five or ten minutes.

I received a High Flyer last month from my line manager for going the extra mile on a project. It was a wonderful surprise and a true appreciation of my hard work.

With AI becoming more prominent, recognition helps us maintain the humanity and connection that define our culture. It highlights where employees create true value, even as technology expands.