Company Overview
About ClickUp
ClickUp is dedicated to helping companies level up their workplaces and make the world more productive through their all-in-one platform to rule them all.
The Challenge
Saving time and boosting productivity
As a productivity platform, ClickUp tries to be efficient in everything they do. However, they're outdated recognition platform wasn't living up to that vision.
Their processes were manual, they had no visibility into data or effectiveness, and HR was spending hours just keeping the program afloat.
The Solutions
Automation, reporting, and budgeting that deliver
Switching to Awardco unlocked powerful new capabilities for ClickUp:
Automation:
- Automated emails, reminders, and reward fulfillment now handle service awards and swag distribution.
- HR admin Deanna Tindell saves at least 10 hours every month, freeing her up to focus on people instead of processes.
Reporting:
- Insights revealed recognition patterns, like a spike at month-end, leading to strategic adjustments (e.g., automated mid-month reminder emails) that leveled out recognition frequency.
Budgeting:
- Full transparency into spending helped ClickUp expand their budget, add cost centers, and track everything effortlessly.
Awardco didn't just streamline ClickUp's recognition programs—it made them more strategic and effective.
Enhancing productivity without overlooking people
With the afore-mentioned time savings, ClickUp expanded their recognition efforts by improving service awards, launching a birthday celebration program, and introducing an onboarding program to welcome new hires.
But their biggest success? The launch of their Crew Member Click Bucks program. This gives every full-time employee 100 points per month to reward their peers with, driving authentic, consistent, and value-driven peer recognition! That kind of peer-driven recognition has worked wonders in creating a culture where everyone feels noticed and cared for.
The Results
Impressive engagement and greater efficiency
With Awardco, ClickUp not only saved time and effort for their HR team, but they also achieved a:
- 96% login rate
- 94% recognition rate
- 75% redemption rate
Employees are excited to recognize and be recognized, and it's leading to a culture of engagement and satisfaction.
