Company Overview
About Sorenson Communications
Sorenson is one of the world’s leading language service providers that combines advanced technology with human-centric services to advance communication across all fronts.
The Challenge
Modernizing recognition for a remote workforce
Sorenson’s outdated recognition solution wasn’t able to effectively engage remote employees or deliver meaningful recognition. Plus, rewards were lackluster, making employees feel underappreciated.
The Solutions
Innovative features to drive connection
Upgrading to Awardco gave Sorenson the tools they needed to transform recognition into an engaging, culture-building force. Some of the features they love include:
- Video recognitions: Employees can use sign language to recognize each other, ensuring inclusivity for the hard-of-hearing community.
- Microsoft integrations: Seamless recognition directly through Microsoft Teams and Outlook has boosted visibility and increased daily engagement.
- Customization: Sorenson tailored their programs to align directly with their mission and core values, reinforcing the behaviors that matter most.
- Purchase Points: Employees love the ability to add personal funds to their points balance when they want just a little more flexibility to choose rewards.
Through these innovations, Sorenson made recognition easier, more frequent, and more connected to their company’s purpose.
Cost-effective rewards employees love
Sorenson’s old recognition program offered limited, uninspiring rewards like plaques, vacuums, and clocks—options that didn’t resonate with employees.
With Awardco, the reward experience was completely transformed with options like:
- Millions of options through Amazon
- Gift cards for immediate gratification
- Branded company swag
- Hotel stays and local or international experiences
Employees now have the freedom to choose rewards that are personally meaningful. And even with all the new features and reward flexibility, Sorenson has saved money compared to their previous vendor.
Those savings have been reinvested into rewarding employees even more generously.
The Results
Greater inclusivity and engagement on a budget
Not only has Sorenson saved money on all things recognition and rewards, they’ve also built an inclusive culture of appreciation that reinforces their company values and reaches all of their global employees, no matter where they work.
