Session recordings from RCGNZ Summit 2025 are now available!

 
Webinar

Webinar

Recognition Without Limits: Serving Up Culture with Texas Roadhouse

Learn strategies for recognition that solves the service industry's specific challenges.
 
October 8, 2025
 

Virtual

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Webinar Details

Webinar Details

Recognition Without Limits: Serving Up Culture with Texas Roadhouse

Texas Roadhouse is known for legendary food and legendary service—and behind that reputation is a deep commitment to people. In this session, attendees will hear how the organization built a recognition program rooted in its “people first” philosophy, empowering managers to celebrate both big milestones and everyday wins.

By leveraging AwardCodes™, creative contests, and streamlined tools, Texas Roadhouse has strengthened its culture of appreciation, giving leaders the flexibility to recognize in the moment while uniting recognition efforts across thousands of employees. This conversation will highlight how recognition fuels engagement on the front lines, supports managing partners, and ultimately enhances the guest experience.

Key Takeaways

  • Recognition is most powerful when it extends beyond big celebrations to everyday moments.
  • AwardCodes™ make recognition immediate, personal, and easy to redeem.
  • Flexibility at the manager level drives stronger adoption and authentic celebrations.
  • A people-first recognition strategy strengthens employee care, which translates into better customer experiences.
  • Gathering consistent feedback ensures the program evolves with employee needs and continues to deliver impact.
Oct
8
 
Time
2025-10-08 9:00 am
MST
No items found.
Event Details

Event Details

Recognition Without Limits: Serving Up Culture with Texas Roadhouse

Texas Roadhouse is known for legendary food and legendary service—and behind that reputation is a deep commitment to people. In this session, attendees will hear how the organization built a recognition program rooted in its “people first” philosophy, empowering managers to celebrate both big milestones and everyday wins.

By leveraging AwardCodes™, creative contests, and streamlined tools, Texas Roadhouse has strengthened its culture of appreciation, giving leaders the flexibility to recognize in the moment while uniting recognition efforts across thousands of employees. This conversation will highlight how recognition fuels engagement on the front lines, supports managing partners, and ultimately enhances the guest experience.

Key Takeaways

  • Recognition is most powerful when it extends beyond big celebrations to everyday moments.
  • AwardCodes™ make recognition immediate, personal, and easy to redeem.
  • Flexibility at the manager level drives stronger adoption and authentic celebrations.
  • A people-first recognition strategy strengthens employee care, which translates into better customer experiences.
  • Gathering consistent feedback ensures the program evolves with employee needs and continues to deliver impact.
 
Date
October 8, 2025
 
Time
60 Minutes
9:00 am
 
Venue
Virtual
 
Location

Virtual, 60 Minutes

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