We're constantly looking for ways to improve the recognition and rewards process for both admins and users, and our most recent batch of updates is big. That's why we've wrapped them up in a package we call Awardco 2.0. This is more than just an update—it’s a reimagining of how meaningful recognition can flow effortlessly through your organization.
In our latest Product Pulse, we showcased one of Awardco 2.0’s most exciting upgrades: the completely redesigned recognition flow.
Rebuilding the heart of recognition
The original recognition flow was built nearly a decade ago. It does the job, but as Awardco’s capabilities have evolved, the user experience needed an overhaul. With Awardco 2.0, recognition is now:
- Faster with a streamlined interface that keeps users in their workflow
- Smarter with AI-assisted messaging and real-time suggestions
- More human with personalized profile preferences baked in
Awardco 2.0 puts meaningful, culture-building recognition at the fingertips of every employee.
Recognition where you are
Previously, recognizing someone meant being redirected to another page, taking extra time and disrupting the flow of work. Now, recognition can happen instantly via an on-page modal that pops up without changing context. Whether you’re viewing dashboards, browsing rewards, or checking the feed, you can recognize someone in the moment—without breaking stride.
This design keeps recognition top of mind and easier than ever to act on.
Recognize individuals, teams, and departments effortlessly
With new group recognition tools, it’s never been easier to appreciate entire teams or departments. Admins can now:
- Search and select teams or departments directly
- Pull in dynamic groups based on uploaded metadata
- Add or remove individuals with confidence and clarity
No more uncertainty about who’s included. The new flow ensures your recognition reaches exactly who it’s meant for.
AI-powered recognition assistant
Sometimes the hardest part of recognition is knowing what to say. Awardco’s new recognition assistant helps users move past blank-page paralysis by offering tailored suggestions based on:
- Company values (set by the admin)
- Behavioral prompts to draw out the story
- Personalized recognition messages that still feel human
This tool doesn’t replace the recognition—it supports it. With a little AI boost, every employee can craft more meaningful messages faster and with confidence.
Personalized, preference-driven experiences
Awardco 2.0 recognizes that no two people are alike. With enhanced profile integration, the new recognition flow displays each recipient’s preferences, including:
- Recognition style (public or private)
- Preferred format (verbal, written, in-person, etc.)
- Incentive preferences (like points vs. other rewards)
These small insights create more thoughtful and meaningful moments of appreciation—and foster deeper connection.
Awardco 2.0 features are live now
All six of the Awardco 2.0 upgrades are already available. To activate them, just reach out to your CSM and begin your migration today—no need to wait for future webinars.
Missed a Product Pulse?
Catch up on our previous Awardco updates with:
- Product Pulse Vol. 1: Bulk Recognition and Notifications
- Product Pulse Vol. 2: New Navigation and Feature Highlights
- Product Pulse Vol. 3: Recognition Flow
And stay tuned for next month’s episode where we’ll spotlight the new user profiles.
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